Estadísticas de BigCommerce para 2026: datos y cifras contrastados

BigCommerce is the composable, enterprise-focused eCommerce SaaS platform that has powered 130,000+ merchants across 150+ countries since launch, now operating under the parent brand Commerce (Commerce.com, Inc.; Nasdaq: CMRC) alongside its Feedonomics and Makeswift products. In full-year 2025 the company reported $342.3 million in revenue (up 3% YoY) on $31.7 billion in merchant GMV (up 12% YoY), then followed that with two consecutive GAAP-profitable quarters in Q1 and Q2 2026, a first in its history as a public company. Enterprise accounts now drive 80% of total annual recurring revenue (ARR), up from 75% a year earlier, as BigCommerce keeps shifting toward higher-value mid-market and B2B merchants.

BigCommerce has evolved from a scrappy startup into a global SaaS eCommerce platform, and its July 2025 rebrand under the Commerce parent brand formalized a strategy already visible in the numbers. Enterprise accounts grew 13% year over year to 6,648 in FY2025, even as average revenue per enterprise account (ARPA) eased 3% to $43,200. Total ARR reached $360.5 million by the end of Q2 2026 (up 2% YoY), while quarterly GMV climbed 14% YoY to $8.8 billion, led by 17% growth in B2B GMV specifically.

Building on our coverage of platforms like Shopify, Stripe, PayPal, and eBay, this report delivers the latest BigCommerce stats and trends for 2026. You'll get insights into BigCommerce's market share, valuation, customer demographics, revenue performance, fraud exposure, and more. We kindly ask that you credit Chargeflow and include a link to this article if you wish to use any data presented here.

Resumen de las principales estadísticas de BigCommerce (2026)

Estadísticas de crecimiento de BigCommerce

BigCommerce holds approximately 3% of the U.S. eCommerce software market share, placing it among the top 10 eCommerce platforms in the U.S. In the 2025 Paradigm B2B Combine, BigCommerce earned 24 out of 24 possible medals across the Mid-Market and Enterprise Editions for the third consecutive year, and it was named a Challenger in the 2025 Gartner® Magic Quadrant™ for Digital Commerce Platforms. The open, composable commerce provider continues to push for accelerated, profitable growth in 2026.

"Our transformation efforts are leading to encouraging signs of progress, including positive increases in pipeline and leads…We have acted decisively to transform the Company, brought in top leaders with SaaS and commerce expertise, and invested strategically to strengthen our core offerings for B2B and B2C businesses across all three of our products, BigCommerce, Feedonomics, and Makeswift. Reaccelerating growth remains our top priority." (Travis Hess, CEO of Commerce.)

• As of 2025, third-party site-tracking pegs BigCommerce at roughly 41,000 live storefronts worldwide (41,221 per Store Leads, 39,525 per BuiltWith), plus 134,000+ historical installs, broadly consistent with BigCommerce's own disclosure of 130,000+ merchants served since inception.
• Live stores remain concentrated in English-speaking markets: the United States, United Kingdom, Australia, and Canada together account for roughly 84% of all live BigCommerce storefronts.

• BigCommerce closed FY2025 with 6,648 enterprise accounts, up 13% year over year, even as average revenue per enterprise account (ARPA) eased 3% to $43,200, a sign the platform is still adding enterprise logos even as some deal sizes normalize.
• As of writing, Shopify remains the top destination for clientes que abandonan BigCommerce, with a net loss of 7,219 merchants (1,746 gained vs. 8,965 lost) in the most recent third-party migration tracking available. An additional 720 merchants have switched to Shopify Además (47 gained vs. 767 lost).
  • Other notable platforms drawing merchants away from BigCommerce include Wix Stores, with a net loss of 150 customers, and Neto, with a net loss of 86 customers (30 gained vs. 116 lost). Migration figures below should be read as directional rather than real-time.

• BigCommerce es la plataforma que está captando más clientes procedentes de plataformas heredadas, con un saldo neto de 1.001 procedentes de Volusion (1.016 ganados frente a 15 perdidos), 717 de ProStores (717 ganados, ninguno perdido) y 616 de Yahoo Store (617 ganados frente a 1 perdido).
• BigCommerce cuenta con más de 1.200 integraciones empresariales y eCommerce en su tienda de aplicaciones.
• BigCommerce has 1,291 agency partners in its global network to support merchant growth.
• During Cyber Week 2024, BigCommerce merchants achieved a 26% YoY GMV increase (vs. a 6% industry average) and 13% more orders (vs. 7% average); full detail is below.

The prose above breaks down as follows when merchant migration to and from BigCommerce's top competing platforms is compared side by side:

Estadísticas de ingresos de BigCommerce

BigCommerce's revenue has grown from approximately $91.9 million in 2018 to $342.3 million in full-year 2025, a historical compound annual growth rate (CAGR) of about 17.9%. The company carried that momentum into 2026, posting two consecutive GAAP-profitable quarters, a first since going public in 2020.

• Full-year 2025 revenue reached $342.3 million (+3% YoY), with total ARR of $359.1 million (+3% YoY) and full-year GMV of $31.7 billion (+12% YoY) as of December 31, 2025.
• Enterprise ARR climbed to $287.2 million (+10% YoY), now representing 80% of total ARR, up from 75% a year earlier, while average revenue per enterprise account (ARPA) eased 3% to $43,200.
• Q1 2026 revenue was $86.8 million (+5.4% YoY) with GAAP net income of $3.7 million, the company's first GAAP-profitable quarter as a public company.
• Q2 2026 revenue was $84.5 million, with GAAP net income of $1.1 million and total ARR of $360.5 million (+2% YoY), extending the profitable streak to two straight quarters. Quarterly GMV hit $8.8 billion (+14% YoY), with B2B GMV up 17% YoY.
• Full-year 2026 guidance, updated with the Q2 2026 earnings release, calls for total revenue of $336.5 million to $344.5 million, revised down from the $347.5 million to $369.5 million range issued alongside Q1 2026 results.

Estadísticas sobre seguridad y confianza de BigCommerce

BigCommerce ha realizado importantes inversiones en seguridad y confianza para ayudar a responder a la pregunta: ¿Es segura BigCommerce? Su programa «Encryption Everywhere», el estricto cumplimiento de las normas de seguridad y sus exhaustivas prácticas de tratamiento de datos la han posicionado como una plataforma fiable para eCommerce empresarial y del mercado medio.

• BigCommerce ha obtenido las certificaciones de seguridad pertinentes, entre las que se incluyen la norma ISO/IEC 27001, obtenida en 2019 y renovada en 2023, las certificaciones SOC 1 Tipo 2 y SOC 2 Tipo 2 en 2022, y el cumplimiento de la norma PCI DSS.
• BigCommerce ha puesto en marcha un programa público de recompensas por errores, alojado en Bugcrowd, con el fin de mejorar la seguridad de la plataforma mediante la colaboración de la comunidad.
  • BigCommerce puso en marcha el programa de recompensas por errores como iniciativa privada entre octubre de 2020 y octubre de 2022.
  • The pilot engaged approximately 490 security researchers, with 75% of 114 submitted vulnerabilities validated and rewarded through payouts totaling $43,640.
  • Aprovechando el éxito del programa privado, BigCommerce lanzó un programa público de recompensas por errores en octubre de 2022, duplicando las recompensas para fomentar una mayor participación.

• El Anexo sobre el tratamiento de datos (DPA) y las prácticas de seguridad de BigCommerce describen las medidas destinadas a proteger los datos de los comerciantes y los clientes.
• BigCommerce aplica medidas de anonimización y seudonimización siempre que sea posible, lo que reduce la cantidad de datos identificables almacenados.
• Los cortafuegos de aplicaciones web (WAF) y los sistemas de detección de intrusiones de la plataforma supervisan y bloquean el tráfico malicioso, como las inyecciones SQL o el cross-site scripting (XSS).
• En 2022, BigCommerce recibió el premio «Most Loved» de TrustRadius por la buena acogida que tuvieron sus medidas de seguridad y sus integraciones de API.
• En 2024, Chargeflow con BigCommerce para utilizar el aprendizaje automático y IA reducir Contracargos las transacciones fraudulentas.

BigCommerce Merchant Chargeback and Fraud Exposure Statistics

Chargebacks and payment fraud carry outsized weight for BigCommerce merchants specifically because the platform skews toward mid-market, enterprise, and B2B accounts with higher average order values, so each disputed transaction puts more revenue at risk than it would on a typical small-storefront platform.

• With BigCommerce's estimated average order value near $137 and enterprise accounts averaging $43,200 in ARPA, even a modest spike in disputes can push a merchant toward Visa's or Mastercard's excessive-chargeback monitoring thresholds faster than the dispute count alone would suggest.
• BigCommerce's growing PayPal, Venmo, and buy now, pay later checkout options add convenience but also add dispute complexity, since each payment method carries its own evidence requirements and network rules.
• Multi-storefront and headless deployments, both common among BigCommerce's enterprise and B2B customers, spread order, fulfillment, and customer-service data across more systems, which can make gathering compelling evidence for a dispute slower without dedicated tooling.

BigCommerce itself flags chargebacks as a rapidly growing problem that can put a serious dent in business profitability, which is why keeping a healthy chargeback ratio matters as part of a broader ecommerce fraud prevention strategy. Merchants who are new to disputes can start with what a chargeback actually is and how the process moves from cardholder to issuing bank to merchant, then layer on automated chargeback protection and real-time chargeback prevention alerts to defend margins, on top of proactive chargeback mitigation. For the full picture of how dispute rates, costs, and reason codes are trending across card-not-present merchants generally, see Chargeflow's chargeback statistics research. Chargeflow has recovered over $130,408,199 in chargeback revenue for merchants, including cases involving friendly fraud.

eCommerce BigCommerce

BigCommerce prides itself on being the industry's most versatile solution for innovative eCommerce. The company's mission is to help you build for scale, whether you're a B2B or B2C vendor.

• El marco de trabajo front-end de última generación de BigCommerce, compatible con soluciones headless, permite a las marcas crear tiendas online de alto rendimiento y optimizadas para SEO con total libertad de diseño.
• BigCommerce simplifies the process of building a modern, composable site that's SEO-optimized and designed to scale with Catalyst and the front-end content management tool Makeswift.
• BigCommerce's integration with the Makeswift no-code page builder empowers marketers to visually design and edit Catalyst storefront pages using a drag-and-drop interface.
• Catalyst es un kit de interfaz de usuario totalmente personalizable, que incluye un completo cliente de la API GraphQL Storefront, todo ello optimizado para Next.js y los componentes de servidor de React.
• Multi-storefront management allows businesses to spin up and localize multiple catalogs, each with distinct pricing, inventory, languages, and tax settings, making commerce truly global.
• El portal de compradores B2B de código abierto de BigCommerce permite a fabricantes, distribuidores y mayoristas crear experiencias de compra específicas para cada sector.
• A hierarchical data model for B2B mirrors complex back-office structures for smooth invoice and quoting workflows.
• BigAI, una herramienta IA, elabora, personaliza y envía propuestas de presupuesto B2B en cuestión de minutos, lo que reduce el trabajo manual relacionado con el correo electrónico y los plazos de entrega.
• As AI-driven shopping tools proliferate across the platform, merchants are also weighing emerging AI agent chargeback liability and agentic commerce chargebacks risks alongside these efficiency gains, including Feedonomics' new Agentic Catalog Exports for syndicating product data to AI shopping agents.
• BigCommerce ofrece recomendaciones de productos IA y una búsqueda semántica que entiende la intención del usuario, lo que aumenta el valor medio de la cesta y la tasa de conversión.
• Con más de 300 conexiones omnicanal, entre las que se incluyen redes sociales, mercados online, puntos de venta y terminales sin interfaz, BigCommerce permite a los comerciantes llegar a los compradores en cualquier lugar.
• Feedonomics' instant commerce integration enables same-day delivery and BOPIS.
• BigCommerce Payments by PayPal, launched in 2026, unifies PayPal, Venmo, Apple Pay, and Google Pay processing with a single financial management dashboard, and the Fastlane checkout flow offers up to 40% faster guest checkouts, improving conversion and reducing drop-offs, with payment service provider flexibility built in.
• A custom checkout and promotion engine, including a scriptable checkout SDK and advanced discounting and promotions module, enhances B2B deals, region-specific offers, and more.
• La automatización de las tareas administrativas IA y la moderna experiencia de usuario del panel de control proporcionan a las empresas funciones esenciales, como soporte multilingüe, previsión de existencias y herramientas de reposición automática.
• Los permisos de nivel empresarial y la seguridad en la nube mejoran los controles de acceso a nivel de usuario y de grupo, incluida la detección de amenazas en la nube en tiempo real en colaboración con Wiz.
• BigCommerce offers broad API coverage (95%+), including data endpoints, webhooks, and a modern GraphQL Storefront API for headless deployments.
• BigCommerce se ha asociado con el proveedor de pagos Klarna para ofrecer servicios de «compra ahora, paga después» a los comerciantes de la plataforma BigCommerce, con el fin de ayudarles a optimizar el proceso de pago y la tasa de conversión.
• BigCommerce scored 24 out of 24 medals across the Mid-Market and Enterprise Editions of the 2025 Paradigm B2B Combine, its third consecutive year sweeping the rankings.
• BigCommerce was recognized as a Challenger based on Ability to Execute and Completeness of Vision in the 2025 Gartner® Magic Quadrant™ for Digital Commerce Platforms.

BigCommerce Cyber Week 2024 Stats

BigCommerce customers reportedly outperformed the industry standard with a 26% increase in gross merchandise value (GMV) during Cyber Week 2024, compared to Cyber Week 2023. This remains the most recent full Cyber Week dataset BigCommerce has published publicly.

• Según BigCommerce, los compradores se mostraron más activos durante la Cyber Week 2024, con un aumento del 13 % en el número total de pedidos, impulsado por un incremento del 11 % en el valor medio de los pedidos (AOV).
• Los clientes de BigCommerce disfrutaron de un tiempo de actividad del 100 % durante la Cyber Week 2024, lo que supone el undécimo año consecutivo con un tiempo de actividad del 100 %.
• Durante los tres días que duró la campaña de compras, el Día de Acción de Gracias registró el mayor incremento en el número de pedidos, con un crecimiento interanual del 20 %, mientras que el Cyber Monday registró el mayor crecimiento en el valor medio de los pedidos, con un aumento interanual del 15 %.
• Regarding regional performance, AMER, EMEA, and APAC regions all recorded growth during Cyber Week.
  • EMEA's sales were strong, experiencing a 39% increase in GMV YoY.
  • Italy saw a 112% increase in GMV, and the UK recorded a 38% increase in GMV.

• AMER also saw significant sales during Cyber Week, with a 26% rise in GMV YoY, supported by 27% GMV growth from the US.
  • The United States saw an 8.2% increase in growth over the five-day season compared to the prior year.

• APAC's GMV steadily increased by 4% compared to Cyber Week 2023.
• BigCommerce customers saw mobile orders increase by 7% compared to Cyber Week 2023, accounting for 35% of total orders.
  • iPhone accounted for 71% of mobile orders.

• Los clientes de BigCommerce registraron un aumento del 18 % en los pedidos realizados a través de las redes sociales.
• BigCommerce customers saw a 3% increase in alternative payment usage during the 2024 Cyber Week compared to the prior year.
• BigCommerce customers also saw a 10% increase in BNPL purchases during Cyber Week compared to the prior year.
• La categoría de ropa y complementos registró el mayor volumen bruto de ventas (GMV) y el mayor crecimiento del GMV durante la Cyber Week 2024, con un aumento del 52 %.
  • Toys and Games was another standout category, with a 44% rise in GMV compared to the prior year.
  • Sporting Goods also showed noteworthy growth, with a 38% increase in GMV YoY.
  • Hardware and Tools, Baby and Toddler, and Food and Beverage were other high-performing categories during the season.

Estadísticas de impacto social de BigCommerce

BigCommerce deeply integrates social impact into its operations. The company empowers merchants to align with growing consumer demand for ethical, sustainable, and community-focused commerce. Using an open SaaS platform, strategic integrations, and advocacy, BigCommerce drives positive social change:

• BigCommerce encargó un estudio a Drapers, que reveló que el 57 % de los miembros de la Generación Z y los millennials dan prioridad a la sostenibilidad a la hora de comprar ropa, accesorios o calzado, lo que supone un aumento con respecto al 47 % registrado en 2022. BigCommerce utiliza esta información para animar a los comerciantes a adoptar prácticas respetuosas con el medio ambiente.
• La integración de la aplicación ShoppingGives en BigCommerce permite a los comerciantes apoyar a más de 1,5 millones de organizaciones sin ánimo de lucro, lo que permite a los clientes hacer que sus compras reflejen sus valores. Esta integración gestiona los procesos de donación de principio a fin y ofrece información sobre el comportamiento de los clientes.
• BigCommerce ha integrado Feedonomics para ayudar a los comerciantes a optimizar las fichas de productos con el fin de destacar sus características sostenibles y atraer así a clientes con conciencia social. De este modo, se incorpora la sostenibilidad al flujo de trabajo de los comerciantes y se facilita el acceso al comercio sostenible.
• BigCommerce ofrece herramientas e integraciones que ayudan a los comerciantes a adoptar prácticas sostenibles, como opciones de alojamiento ecológico, funciones de compensación de emisiones de carbono e integraciones respetuosas con el medio ambiente.

BigCommerce is rapidly establishing itself as a leading force in the eCommerce industry. To that end, we leave you with the insightful words of BigCommerce's Chief Executive Officer, Travis Hess:

«BigCommerce ha tenido una presencia muy limitada en el mercado en comparación con la solidez de nuestros productos. Estamos llevando a cabo cambios importantes para reactivar el crecimiento y reorientar a nuestro equipo con el fin de ayudar a las organizaciones más exigentes a resolver sus problemas empresariales, maximizar su agilidad y optimizar sus ingresos».

Preguntas frecuentes sobre las estadísticas de BigCommerce

¿Cuántos comerciantes utilizan BigCommerce?

BigCommerce has powered more than 130,000 B2B and B2C merchants across over 150 countries since launch. Third-party site tracking puts live storefronts at roughly 41,000 in 2025, while the company's own disclosures now emphasize enterprise account counts, which reached 6,648 in FY2025.

¿Cuántos ingresos genera BigCommerce?

BigCommerce's parent company, Commerce, reported $342.3 million in full-year 2025 revenue (up 3% year over year) and total ARR of $359.1 million. In Q2 2026, quarterly revenue was $84.5 million with total ARR of $360.5 million.

Is BigCommerce profitable?

BigCommerce posted a full-year 2025 GAAP net loss of $19.3 million, but it turned the corner in 2026, reporting GAAP net income in both Q1 ($3.7 million) and Q2 ($1.1 million), its first two consecutive GAAP-profitable quarters as a public company.

¿Cuál es la cuota de mercado de BigCommerce?

BigCommerce cuenta con aproximadamente un 3 % del mercado estadounidense eCommerce , lo que la sitúa entre las diez principales plataformas, con una presencia especialmente destacada en el segmento de las medianas empresas y el comercio B2B.

¿Es BigCommerce más grande que Shopify?

N.º Shopify es considerablemente mayor en cuanto a número de comerciantes y volumen; BigCommerce se diferencia al centrarse en el comercio modular, empresarial y B2B, en lugar de en el mercado de las pymes de «cola larga».

Do BigCommerce merchants face higher chargeback exposure?

BigCommerce's mix of mid-market, enterprise, and B2B merchants tends to carry higher average order values than typical small-storefront platforms, so each individual chargeback puts more revenue at risk, even though the platform's own dispute rate is not broken out separately from broader card-not-present industry trends.

ESTADÍSTICAS RELACIONADAS:

• Datos y Stripe
• Shopify Estadísticas y datos
• Datos y estadísticas de PayPal
• Estadísticas de Apple Pay frente a Google Pay

AVISO LEGAL:

Este estudio ofrece información general y objetiva a fecha de redacción. Chargeflow sus operadores o empleados no asumen ninguna responsabilidad por la exactitud o exhaustividad de la información facilitada. Debido a los distintos ciclos de actualización, las estadísticas pueden mostrar datos más recientes que los mencionados en el texto.

FUENTES:

• SEC EDGAR filing
• Commerce Q2 2026 financial results
• Commerce Q4 and full-year 2025 financial results
• Commerce Q1 2026 financial results
• BigCommerce's rebrand to Commerce coverage
• Statista ecommerce platform market share data
• 2025 Paradigm B2B Combine results
• 2025 Gartner Magic Quadrant recognition
• BigCommerce app marketplace listing
• BigCommerce Cyber Week 2024 recap
• BigCommerce ecommerce trends report
• ShoppingGives app listing
• BigCommerce AI for commerce resource
• BigCommerce analyst reports hub
• Store Leads and BuiltWith store-count tracking summary
• BigCommerce Q1 2025 earnings call transcript
• Bugcrowd bug bounty program listing
• Adobe Cyber Monday 2024 recap