Statistiques BigCommerce 2026 : faits et chiffres vérifiés

BigCommerce is the composable, enterprise-focused eCommerce SaaS platform that has powered 130,000+ merchants across 150+ countries since launch, now operating under the parent brand Commerce (Commerce.com, Inc.; Nasdaq: CMRC) alongside its Feedonomics and Makeswift products. In full-year 2025 the company reported $342.3 million in revenue (up 3% YoY) on $31.7 billion in merchant GMV (up 12% YoY), then followed that with two consecutive GAAP-profitable quarters in Q1 and Q2 2026, a first in its history as a public company. Enterprise accounts now drive 80% of total annual recurring revenue (ARR), up from 75% a year earlier, as BigCommerce keeps shifting toward higher-value mid-market and B2B merchants.

BigCommerce has evolved from a scrappy startup into a global SaaS eCommerce platform, and its July 2025 rebrand under the Commerce parent brand formalized a strategy already visible in the numbers. Enterprise accounts grew 13% year over year to 6,648 in FY2025, even as average revenue per enterprise account (ARPA) eased 3% to $43,200. Total ARR reached $360.5 million by the end of Q2 2026 (up 2% YoY), while quarterly GMV climbed 14% YoY to $8.8 billion, led by 17% growth in B2B GMV specifically.

Building on our coverage of platforms like Shopify, Stripe, PayPal, and eBay, this report delivers the latest BigCommerce stats and trends for 2026. You'll get insights into BigCommerce's market share, valuation, customer demographics, revenue performance, fraud exposure, and more. We kindly ask that you credit Chargeflow and include a link to this article if you wish to use any data presented here.

Aperçu des principales statistiques de BigCommerce (2026)

Statistiques de croissance de BigCommerce

BigCommerce holds approximately 3% of the U.S. eCommerce software market share, placing it among the top 10 eCommerce platforms in the U.S. In the 2025 Paradigm B2B Combine, BigCommerce earned 24 out of 24 possible medals across the Mid-Market and Enterprise Editions for the third consecutive year, and it was named a Challenger in the 2025 Gartner® Magic Quadrant™ for Digital Commerce Platforms. The open, composable commerce provider continues to push for accelerated, profitable growth in 2026.

"Our transformation efforts are leading to encouraging signs of progress, including positive increases in pipeline and leads…We have acted decisively to transform the Company, brought in top leaders with SaaS and commerce expertise, and invested strategically to strengthen our core offerings for B2B and B2C businesses across all three of our products, BigCommerce, Feedonomics, and Makeswift. Reaccelerating growth remains our top priority." (Travis Hess, CEO of Commerce.)

• As of 2025, third-party site-tracking pegs BigCommerce at roughly 41,000 live storefronts worldwide (41,221 per Store Leads, 39,525 per BuiltWith), plus 134,000+ historical installs, broadly consistent with BigCommerce's own disclosure of 130,000+ merchants served since inception.
• Live stores remain concentrated in English-speaking markets: the United States, United Kingdom, Australia, and Canada together account for roughly 84% of all live BigCommerce storefronts.

• BigCommerce closed FY2025 with 6,648 enterprise accounts, up 13% year over year, even as average revenue per enterprise account (ARPA) eased 3% to $43,200, a sign the platform is still adding enterprise logos even as some deal sizes normalize.
• As of writing, Shopify remains the top destination for les clients qui quittent BigCommerce, with a net loss of 7,219 merchants (1,746 gained vs. 8,965 lost) in the most recent third-party migration tracking available. An additional 720 merchants have switched to Shopify Et en plus (47 gained vs. 767 lost).
  • Other notable platforms drawing merchants away from BigCommerce include Wix Stores, with a net loss of 150 customers, and Neto, with a net loss of 86 customers (30 gained vs. 116 lost). Migration figures below should be read as directional rather than real-time.

• C'est BigCommerce qui attire le plus de clients provenant d'anciennes plateformes, avec un gain net de 1 001 clients provenant de Volusion (1 016 clients gagnés contre 15 perdus), 717 provenant de ProStores (717 clients gagnés, aucun perdu) et 616 provenant de Yahoo Store (617 clients gagnés contre 1 perdu).
• BigCommerce propose plus de 1 200 intégrations d'entreprise et applications de commerce électronique sur sa plateforme.
• BigCommerce has 1,291 agency partners in its global network to support merchant growth.
• During Cyber Week 2024, BigCommerce merchants achieved a 26% YoY GMV increase (vs. a 6% industry average) and 13% more orders (vs. 7% average); full detail is below.

The prose above breaks down as follows when merchant migration to and from BigCommerce's top competing platforms is compared side by side:

Statistiques sur le chiffre d'affaires de BigCommerce

BigCommerce's revenue has grown from approximately $91.9 million in 2018 to $342.3 million in full-year 2025, a historical compound annual growth rate (CAGR) of about 17.9%. The company carried that momentum into 2026, posting two consecutive GAAP-profitable quarters, a first since going public in 2020.

• Full-year 2025 revenue reached $342.3 million (+3% YoY), with total ARR of $359.1 million (+3% YoY) and full-year GMV of $31.7 billion (+12% YoY) as of December 31, 2025.
• Enterprise ARR climbed to $287.2 million (+10% YoY), now representing 80% of total ARR, up from 75% a year earlier, while average revenue per enterprise account (ARPA) eased 3% to $43,200.
• Q1 2026 revenue was $86.8 million (+5.4% YoY) with GAAP net income of $3.7 million, the company's first GAAP-profitable quarter as a public company.
• Q2 2026 revenue was $84.5 million, with GAAP net income of $1.1 million and total ARR of $360.5 million (+2% YoY), extending the profitable streak to two straight quarters. Quarterly GMV hit $8.8 billion (+14% YoY), with B2B GMV up 17% YoY.
• Full-year 2026 guidance, updated with the Q2 2026 earnings release, calls for total revenue of $336.5 million to $344.5 million, revised down from the $347.5 million to $369.5 million range issued alongside Q1 2026 results.

Statistiques sur la sécurité et la confiance chez BigCommerce

BigCommerce a réalisé d'importants investissements en matière de sécurité et de confiance afin de répondre à la question suivante : BigCommerce est-il sécurisé ? Son programme « Encryption Everywhere », son strict respect des normes de sécurité et ses pratiques exhaustives en matière de traitement des données en ont fait une plateforme fiable pour le commerce électronique destiné aux grandes entreprises et aux PME.

• BigCommerce a obtenu plusieurs certifications de sécurité, notamment la norme ISO/IEC 27001, obtenue en 2019 et renouvelée en 2023, les certifications SOC 1 Type 2 et SOC 2 Type 2 en 2022, ainsi que la conformité à la norme PCI DSS.
• BigCommerce a mis en place un programme public de prime aux bogues, hébergé sur Bugcrowd, afin de faire appel à la communauté pour renforcer la sécurité de sa plateforme.
  • BigCommerce a mené une phase pilote de son programme de prime aux bogues à titre privé d'octobre 2020 à octobre 2022.
  • The pilot engaged approximately 490 security researchers, with 75% of 114 submitted vulnerabilities validated and rewarded through payouts totaling $43,640.
  • Fort du succès de son programme privé, BigCommerce a lancé en octobre 2022 un programme public de prime aux bogues, doublant les récompenses afin d'encourager une plus large participation.

• L'avenant relatif au traitement des données (DPA) et les pratiques de sécurité de BigCommerce décrivent les mesures mises en place pour protéger les données des commerçants et des clients.
• BigCommerce met en œuvre l'anonymisation et la pseudonymisation lorsque cela est possible, ce qui permet de réduire la quantité de données identifiables stockées.
• Les pare-feu d'applications Web (WAF) et les systèmes de détection d'intrusion de la plateforme surveillent et bloquent le trafic malveillant, tel que les injections SQL ou les attaques de type « cross-site scripting » (XSS).
• En 2022, BigCommerce a reçu le prix « Most Loved » de TrustRadius pour l'accueil favorable réservé à ses solutions de sécurité et à ses intégrations API.
• In 2024, Chargeflow integrated with BigCommerce to use machine learning and AI to reduce chargebacks and fraudulent transactions.

BigCommerce Merchant Chargeback and Fraud Exposure Statistics

Chargebacks and payment fraud carry outsized weight for BigCommerce merchants specifically because the platform skews toward mid-market, enterprise, and B2B accounts with higher average order values, so each disputed transaction puts more revenue at risk than it would on a typical small-storefront platform.

• With BigCommerce's estimated average order value near $137 and enterprise accounts averaging $43,200 in ARPA, even a modest spike in disputes can push a merchant toward Visa's or Mastercard's excessive-chargeback monitoring thresholds faster than the dispute count alone would suggest.
• BigCommerce's growing PayPal, Venmo, and buy now, pay later checkout options add convenience but also add dispute complexity, since each payment method carries its own evidence requirements and network rules.
• Multi-storefront and headless deployments, both common among BigCommerce's enterprise and B2B customers, spread order, fulfillment, and customer-service data across more systems, which can make gathering compelling evidence for a dispute slower without dedicated tooling.

BigCommerce itself flags chargebacks as a rapidly growing problem that can put a serious dent in business profitability, which is why keeping a healthy chargeback ratio matters as part of a broader ecommerce fraud prevention strategy. Merchants who are new to disputes can start with what a chargeback actually is and how the process moves from cardholder to issuing bank to merchant, then layer on automated chargeback protection and real-time chargeback prevention alerts to defend margins, on top of proactive chargeback mitigation. For the full picture of how dispute rates, costs, and reason codes are trending across card-not-present merchants generally, see Chargeflow's chargeback statistics research. Chargeflow has recovered over $130,408,199 in chargeback revenue for merchants, including cases involving friendly fraud.

Commerce en ligne et BigCommerce

BigCommerce prides itself on being the industry's most versatile solution for innovative eCommerce. The company's mission is to help you build for scale, whether you're a B2B or B2C vendor.

• Le framework front-end de nouvelle génération de BigCommerce, compatible avec les solutions headless, permet aux marques de créer des boutiques en ligne hautement performantes et optimisées pour le référencement, tout en bénéficiant d'une liberté totale en matière de conception.
• BigCommerce simplifies the process of building a modern, composable site that's SEO-optimized and designed to scale with Catalyst and the front-end content management tool Makeswift.
• BigCommerce's integration with the Makeswift no-code page builder empowers marketers to visually design and edit Catalyst storefront pages using a drag-and-drop interface.
• Catalyst est un kit d'interface utilisateur entièrement personnalisable, doté d'un client API GraphQL Storefront complet, le tout optimisé pour Next.js et les composants serveur React.
• Multi-storefront management allows businesses to spin up and localize multiple catalogs, each with distinct pricing, inventory, languages, and tax settings, making commerce truly global.
• Le portail d'achat B2B open source de BigCommerce permet aux fabricants, distributeurs et grossistes de créer des expériences d'achat adaptées à chaque secteur d'activité.
• A hierarchical data model for B2B mirrors complex back-office structures for smooth invoice and quoting workflows.
• BigAI, un outil basé sur l'intelligence artificielle, rédige, personnalise et envoie des devis B2B en quelques minutes, réduisant ainsi la charge de travail manuelle liée aux e-mails et les délais d'exécution.
• As AI-driven shopping tools proliferate across the platform, merchants are also weighing emerging AI agent chargeback liability and agentic commerce chargebacks risks alongside these efficiency gains, including Feedonomics' new Agentic Catalog Exports for syndicating product data to AI shopping agents.
• BigCommerce propose des recommandations de produits basées sur l'IA et une recherche sémantique capable de comprendre l'intention de l'utilisateur, ce qui permet d'augmenter le panier moyen et le taux de conversion.
• Avec plus de 300 connexions omnicanales, notamment aux réseaux sociaux, aux places de marché, aux points de vente et aux interfaces headless, BigCommerce permet aux commerçants d'aller à la rencontre des acheteurs partout où ils se trouvent.
• Feedonomics' instant commerce integration enables same-day delivery and BOPIS.
• BigCommerce Payments by PayPal, launched in 2026, unifies PayPal, Venmo, Apple Pay, and Google Pay processing with a single financial management dashboard, and the Fastlane checkout flow offers up to 40% faster guest checkouts, improving conversion and reducing drop-offs, with payment service provider flexibility built in.
• A custom checkout and promotion engine, including a scriptable checkout SDK and advanced discounting and promotions module, enhances B2B deals, region-specific offers, and more.
• L'automatisation des tâches administratives grâce à l'IA et l'interface utilisateur moderne du tableau de bord offrent aux entreprises des fonctionnalités essentielles, telles que la prise en charge multilingue, la prévision des stocks et des outils de réapprovisionnement automatique.
• Des autorisations de niveau entreprise et une sécurité cloud renforcent les contrôles d'accès au niveau des utilisateurs et des groupes, notamment grâce à la détection des menaces cloud en temps réel, en partenariat avec Wiz.
• BigCommerce offers broad API coverage (95%+), including data endpoints, webhooks, and a modern GraphQL Storefront API for headless deployments.
• BigCommerce s'est associé au prestataire de services de paiement Klarna afin de proposer des services « Achetez maintenant, payez plus tard » aux commerçants utilisant la plateforme BigCommerce, les aidant ainsi à optimiser le processus de paiement et le taux de conversion.
• BigCommerce scored 24 out of 24 medals across the Mid-Market and Enterprise Editions of the 2025 Paradigm B2B Combine, its third consecutive year sweeping the rankings.
• BigCommerce was recognized as a Challenger based on Ability to Execute and Completeness of Vision in the 2025 Gartner® Magic Quadrant™ for Digital Commerce Platforms.

BigCommerce Cyber Week 2024 Stats

BigCommerce customers reportedly outperformed the industry standard with a 26% increase in gross merchandise value (GMV) during Cyber Week 2024, compared to Cyber Week 2023. This remains the most recent full Cyber Week dataset BigCommerce has published publicly.

• Selon BigCommerce, les acheteurs se sont montrés plus actifs pendant la Cyber Week 2024, avec une hausse de 13 % du nombre total de commandes, soutenue par une augmentation de 11 % du panier moyen (AOV).
• Les clients de BigCommerce ont bénéficié d'une disponibilité de 100 % pendant la Cyber Week 2024, marquant ainsi la 11e année consécutive de disponibilité à 100 %.
• Au cours de ces trois jours de soldes, c'est Thanksgiving qui a enregistré la plus forte hausse du nombre de commandes, avec une croissance de 20 % par rapport à l'année précédente, tandis que le Cyber Monday a affiché la plus forte progression du panier moyen, avec une hausse de 15 % par rapport à l'année précédente.
• Regarding regional performance, AMER, EMEA, and APAC regions all recorded growth during Cyber Week.
  • EMEA's sales were strong, experiencing a 39% increase in GMV YoY.
  • Italy saw a 112% increase in GMV, and the UK recorded a 38% increase in GMV.

• AMER also saw significant sales during Cyber Week, with a 26% rise in GMV YoY, supported by 27% GMV growth from the US.
  • The United States saw an 8.2% increase in growth over the five-day season compared to the prior year.

• APAC's GMV steadily increased by 4% compared to Cyber Week 2023.
• BigCommerce customers saw mobile orders increase by 7% compared to Cyber Week 2023, accounting for 35% of total orders.
  • iPhone accounted for 71% of mobile orders.

• Les clients de BigCommerce ont enregistré une hausse de 18 % des commandes passées via les réseaux sociaux.
• BigCommerce customers saw a 3% increase in alternative payment usage during the 2024 Cyber Week compared to the prior year.
• BigCommerce customers also saw a 10% increase in BNPL purchases during Cyber Week compared to the prior year.
• Le secteur des vêtements et accessoires a enregistré le GMV le plus élevé et la plus forte croissance du GMV pendant la Cyber Week 2024, avec une hausse de 52 %.
  • Toys and Games was another standout category, with a 44% rise in GMV compared to the prior year.
  • Sporting Goods also showed noteworthy growth, with a 38% increase in GMV YoY.
  • Hardware and Tools, Baby and Toddler, and Food and Beverage were other high-performing categories during the season.

Statistiques sur l'impact social de BigCommerce

BigCommerce deeply integrates social impact into its operations. The company empowers merchants to align with growing consumer demand for ethical, sustainable, and community-focused commerce. Using an open SaaS platform, strategic integrations, and advocacy, BigCommerce drives positive social change:

• BigCommerce a commandé une étude à Drapers, qui a révélé que 57 % des membres de la génération Z et de la génération Y accordent la priorité à la durabilité lorsqu'ils achètent des vêtements, des accessoires ou des chaussures, contre 47 % en 2022. BigCommerce s'appuie sur ces données pour encourager les commerçants à adopter des pratiques respectueuses de l'environnement.
• BigCommerce's integration of the ShoppingGives app enables merchants to support over 1.5 million nonprofits, allowing customers to align purchases with their values. This integration manages end-to-end donation processes and provides insights into customer behavior.
• BigCommerce a intégré Feedonomics afin d'aider les commerçants à optimiser leurs fiches produits pour mettre en avant leurs caractéristiques durables, et ainsi attirer une clientèle soucieuse de l'environnement. Cette solution intègre la durabilité dans le flux de travail des commerçants et rend le commerce durable plus accessible.
• BigCommerce propose des outils et des intégrations qui aident les commerçants à adopter des pratiques durables, telles que des options d'hébergement écologique, des fonctionnalités de compensation carbone et des intégrations respectueuses de l'environnement.

BigCommerce is rapidly establishing itself as a leading force in the eCommerce industry. To that end, we leave you with the insightful words of BigCommerce's Chief Executive Officer, Travis Hess:

« BigCommerce a été nettement sous-représenté sur le marché par rapport à la qualité de nos produits. Nous mettons en œuvre des changements majeurs afin de relancer notre croissance et de réorienter notre équipe pour aider les entreprises exigeantes à résoudre leurs problèmes commerciaux, à maximiser leur agilité et à optimiser leur chiffre d'affaires. »

FAQ sur les statistiques de BigCommerce

Combien de commerçants utilisent BigCommerce ?

BigCommerce has powered more than 130,000 B2B and B2C merchants across over 150 countries since launch. Third-party site tracking puts live storefronts at roughly 41,000 in 2025, while the company's own disclosures now emphasize enterprise account counts, which reached 6,648 in FY2025.

Quel est le chiffre d'affaires généré par BigCommerce ?

BigCommerce's parent company, Commerce, reported $342.3 million in full-year 2025 revenue (up 3% year over year) and total ARR of $359.1 million. In Q2 2026, quarterly revenue was $84.5 million with total ARR of $360.5 million.

Is BigCommerce profitable?

BigCommerce posted a full-year 2025 GAAP net loss of $19.3 million, but it turned the corner in 2026, reporting GAAP net income in both Q1 ($3.7 million) and Q2 ($1.1 million), its first two consecutive GAAP-profitable quarters as a public company.

Quelle est la part de marché de BigCommerce ?

BigCommerce détient environ 3 % du marché américain des logiciels de commerce électronique, ce qui la classe parmi les 10 premières plateformes, avec une présence particulièrement forte sur les segments des moyennes entreprises et du commerce B2B.

BigCommerce est-il plus important qu'Shopify?

Shopify , en effet, est nettement plus important en termes de nombre de commerçants et de volume ; BigCommerce se distingue en se concentrant sur le commerce modulable, le commerce d'entreprise et le commerce B2B plutôt que sur le marché de niche des PME.

Do BigCommerce merchants face higher chargeback exposure?

BigCommerce's mix of mid-market, enterprise, and B2B merchants tends to carry higher average order values than typical small-storefront platforms, so each individual chargeback puts more revenue at risk, even though the platform's own dispute rate is not broken out separately from broader card-not-present industry trends.

STATISTIQUES CONNEXES :

• Stripe et chiffres clés Stripe
• Shopify Statistiques et faits
• Statistiques et faits concernant PayPal
• Statistiques : Apple Pay vs Google Pay

AVERTISSEMENT :

Cette étude fournit des informations générales et factuelles valables à la date de rédaction. Chargeflow ses exploitants/employés déclinent toute responsabilité quant à l'exhaustivité ou à l'exactitude des informations fournies. En raison de cycles de mise à jour variables, les statistiques peuvent présenter des données plus récentes que celles mentionnées dans le texte.

SOURCES :

• SEC EDGAR filing
• Commerce Q2 2026 financial results
• Commerce Q4 and full-year 2025 financial results
• Commerce Q1 2026 financial results
• BigCommerce's rebrand to Commerce coverage
• Statista ecommerce platform market share data
• 2025 Paradigm B2B Combine results
• 2025 Gartner Magic Quadrant recognition
• BigCommerce app marketplace listing
• BigCommerce Cyber Week 2024 recap
• BigCommerce ecommerce trends report
• ShoppingGives app listing
• BigCommerce AI for commerce resource
• BigCommerce analyst reports hub
• Store Leads and BuiltWith store-count tracking summary
• BigCommerce Q1 2025 earnings call transcript
• Bugcrowd bug bounty program listing
• Adobe Cyber Monday 2024 recap