Statistiques BigCommerce 2026 : faits et chiffres vérifiés

BigCommerce is a composable eCommerce SaaS platform built for enterprise brands. It has powered 130,000+ merchants across 150+ countries since launch. It now runs under the parent brand Commerce (Commerce.com, Inc.; Nasdaq: CMRC), alongside its Feedonomics and Makeswift products.

• In full-year 2025 the company reported $342.3 million in revenue (up 3% YoY) on $31.7 billion in merchant GMV (up 12% YoY).
• It then posted two consecutive GAAP-profitable quarters in Q1 and Q2 2026. That was a first in its history as a public company.
• Enterprise accounts now drive 80% of total annual revenue run-rate (ARR), up from 75% a year earlier. BigCommerce is moving toward bigger mid-market and B2B merchants.

BigCommerce has grown from a scrappy startup into a global SaaS eCommerce platform. Its July 2025 rebrand under the Commerce parent brand made official a plan already clear in the numbers:

• Commerce’s year-end enterprise-account count grew 13% year over year to 6,648 in 2025.
• Average revenue per enterprise account (ARPA) eased 3% to $43,200.
• Total ARR reached $360.5 million by the end of Q2 2026 (up 2% YoY).
• Quarterly GMV climbed 14% YoY to $8.8 billion.

These are reported Commerce company metrics; see its 6 August 2026 financial release.

This report follows our coverage of platforms like Shopify, Stripe, PayPal, and eBay. It gives you the latest BigCommerce stats and trends for 2026. It covers BigCommerce's market share, valuation, customer demographics, revenue, fraud risk, and more.

We kindly ask that you credit Chargeflow and include a link to this article if you wish to use any data presented here.

Aperçu des principales statistiques de BigCommerce (2026)

Statistiques de croissance de BigCommerce

2026 update: Commerce’s Q2 2026 release reports BigCommerce earning 24 of 24 Paradigm B2B Combine medals for a fourth consecutive year. The 2025 result below remains as historical context.

BigCommerce holds about 3% of the U.S. eCommerce software market share. That places it among the top 10 eCommerce platforms in the U.S.

• In the 2025 Paradigm B2B Combine, BigCommerce earned 24 out of 24 possible medals across the Mid-Market and Enterprise Editions. It was the third year in a row.
• It was named a Challenger in the 2025 Gartner® Magic Quadrant™ for Digital Commerce Platforms.

The open, composable commerce provider continues to push for faster, profitable growth in 2026.

"Our transformation efforts are leading to encouraging signs of progress, including positive increases in pipeline and leads…We have acted decisively to transform the Company, brought in top leaders with SaaS and commerce expertise, and invested strategically to strengthen our core offerings for B2B and B2C businesses across all three of our products, BigCommerce, Feedonomics, and Makeswift. Reaccelerating growth remains our top priority." (Travis Hess, CEO of Commerce.)

• As of 2025, third-party site tracking puts BigCommerce at roughly 41,000 live storefronts worldwide (41,221 per Store Leads, 39,525 per BuiltWith). It also shows 134,000+ past installs. That is close to BigCommerce's own figure of 130,000+ merchants served since inception.
• Live stores are mostly in English-speaking markets. The United States, United Kingdom, Australia, and Canada hold roughly 84% of all live BigCommerce storefronts.

• Commerce closed 2025 with 6,648 enterprise accounts, up 13% year over year. Average revenue per enterprise account (ARPA) eased 3% to $43,200. This suggests the platform is still adding enterprise logos, even as some deal sizes settle back.
• As of writing, Shopify remains the top destination for les clients qui quittent BigCommerce. The most recent third-party migration tracking shows a net loss of 7,219 merchants (1,746 gained vs. 8,965 lost). An additional 720 merchants have switched to Shopify Et en plus (47 gained vs. 767 lost).
  • Other platforms drawing merchants away from BigCommerce include Wix Stores and Neto. BigCommerce had a net loss of 150 customers to Wix Stores and 86 to Neto (30 gained vs. 116 lost). Treat the migration figures below as a rough guide, not real-time data.

• BigCommerce is gaining the most customers from legacy platforms. Net gains are 1,001 from Volusion (1,016 gained vs. 15 lost), 717 from ProStores (717 gained, none lost), and 616 from Yahoo Store (617 gained vs. 1 lost).
• BigCommerce propose plus de 1 200 intégrations d'entreprise et applications de commerce électronique sur sa plateforme.
• BigCommerce has 1,291 agency partners in its global network to support merchant growth.
• During Cyber Week 2024, BigCommerce merchants achieved a 26% YoY GMV increase (vs. a 6% industry average) and 13% more orders (vs. 7% average); full detail is below.

Here is the same migration data side by side for BigCommerce's top competing platforms:

Statistiques sur le chiffre d'affaires de BigCommerce

The historical revenue CAGR is about 20.7% over seven annual intervals. It uses about $91.9 million of reported 2018 revenue in BigCommerce’s S-1 and $342.3 million of 2025 revenue in Commerce’s FY2025 release: (342.3 ÷ 91.9)^(1 ÷ 7) − 1.

This math uses reported company revenue while the business scope changed. It is not a forecast or a measure of organic growth. The company kept that momentum into 2026 with two GAAP-profitable quarters in a row, a first since it went public in 2020.

• Full-year 2025 revenue reached $342.3 million (+3% YoY). As of December 31, 2025, total ARR was $359.1 million (+3% YoY) and full-year GMV was $31.7 billion (+12% YoY).
• Enterprise ARR climbed to $287.2 million (+10% YoY). It now makes up 80% of total ARR, up from 75% a year earlier. Average revenue per enterprise account (ARPA) eased 3% to $43,200.
• Q1 2026 revenue was $86.8 million (+5.4% YoY), with GAAP net income of $3.7 million. It was the company's first GAAP-profitable quarter as a public company.
• Q2 2026 revenue was $84.5 million, with GAAP net income of $1.1 million and total ARR of $360.5 million (+2% YoY). That extended the profitable streak to two straight quarters. Quarterly GMV hit $8.8 billion (+14% YoY).
• The Q2 2026 earnings release updated full-year 2026 guidance. It now calls for total revenue of $336.5 million to $344.5 million. That is down from the $347.5 million to $369.5 million range issued alongside Q1 2026 results.

Statistiques sur la sécurité et la confiance chez BigCommerce

BigCommerce has put a lot into security and trust. That answers a common question: Is BigCommerce secure? Its Encryption Everywhere program, strict standards, and careful data handling make it a safe choice for enterprise and mid-market eCommerce.

• BigCommerce holds key security standards. It earned ISO/IEC 27001 in 2019 and extended it in 2023. It added SOC 1 Type 2 and SOC 2 Type 2 in 2022, and is PCI DSS compliant.
• BigCommerce runs a public Bug Bounty Program on Bugcrowd, which pays outside researchers to find security flaws.
  • BigCommerce first ran the Bug Bounty Program as a private pilot from October 2020 to October 2022.
  • The pilot drew about 490 security researchers. Of 114 reported flaws, 75% were confirmed and paid, with payouts totaling $43,640.
  • After the private program's success, BigCommerce launched a public Bug Bounty Program in October 2022. It doubled rewards to draw more researchers.

• BigCommerce's Data Processing Addendum (DPA) and security practices set out how it protects merchant and customer data.
• Where it can, BigCommerce strips or masks personal details, so it stores less data that can identify a person.
• The platform's Web Application Firewalls (WAFs) and intrusion detection systems watch for harmful traffic and block it. Examples are SQL injection and cross-site scripting (XSS).
• In 2022, BigCommerce won the TrustRadius "Most Loved" award. Users rated its security and API integrations highly.
• In 2024, Chargeflow integrated with BigCommerce. It uses machine learning and AI to cut chargebacks and fraud.

BigCommerce Merchant Chargeback and Fraud Exposure Statistics

Higher-value orders can increase the money at stake in an individual chargeback. However, the sources here do not establish that BigCommerce merchants have a higher dispute rate or loss than merchants on another platform. Use your own order values, fulfillment costs and dispute records to assess exposure.

• The estimated $137 order value and $43,200 enterprise ARPA measure different things: an order amount versus Commerce’s revenue per enterprise account. Neither establishes a merchant’s dispute ratio. Count-based monitoring criteria use transaction and event counts; some programs also impose dollar-volume conditions.
• BigCommerce's growing PayPal, Venmo, and buy now, pay later checkout options add convenience. They also make disputes more complex. Each payment method has its own evidence and network rules. For BNPL orders, see our guide to BNPL dispute evidence.
• Many of BigCommerce's enterprise and B2B customers run multi-storefront or headless setups. These spread order, shipping, and support data across more systems. Without the right tools, that can slow down the work of gathering strong evidence for a dispute.

BigCommerce itself flags chargebacks as a fast-growing problem that can put a serious dent in business profits. That is why keeping a healthy chargeback ratio matters as part of a broader ecommerce fraud prevention strategy.

• New to disputes? Start with what a chargeback actually is and how the process moves from cardholder to issuing bank to merchant.
• Next, add automated chargeback protection and real-time chargeback prevention alerts to protect margins. Back them with steady chargeback mitigation.
• For how dispute rates, costs, and reason codes are trending across card-not-present merchants, see Chargeflow's chargeback statistics research.

Chargeflow has recovered over $200 million in chargeback revenue for merchants, including cases involving friendly fraud.

Commerce en ligne et BigCommerce

BigCommerce calls itself the industry's most flexible eCommerce solution. The company's mission is to help you build for scale, whether you're a B2B or B2C vendor.

• BigCommerce's headless-friendly front-end framework lets brands build fast, SEO-optimized storefronts with full design freedom.
• With Catalyst and the Makeswift front-end content tool, BigCommerce makes it simple to build a modern, composable site. The site is SEO-optimized and built to scale.
• With the Makeswift no-code page builder, BigCommerce marketers can design and edit Catalyst storefront pages by drag and drop.
• Catalyst is a fully customizable UI kit with a full GraphQL Storefront API client. It is built for Next.js and React Server Components.
• With multi-storefront tools, a business can launch several catalogs and tailor each one by market. Each one can have its own prices, stock, languages, and tax settings, so a brand can sell across the globe.
• BigCommerce's open-source B2B buyer portal serves makers, distributors, and wholesalers. They can build buying flows that fit their industry.
• A layered B2B data model mirrors complex back-office setups, so invoices and quotes flow smoothly.
• BigAI is an AI tool that drafts, tailors, and sends B2B quote proposals in minutes. It cuts manual email work and turnaround time.
• AI shopping tools are spreading across the platform. So merchants are also weighing AI agent chargeback liability and agentic commerce chargebacks risks next to these gains. One example is Feedonomics' new Agentic Catalog Exports, which send product data to AI shopping agents.
• BigCommerce offers AI-driven product picks and a search that reads shopper intent. Both help lift AOV and conversion.
• BigCommerce has over 300 omnichannel connections, including social, marketplaces, POS, and headless endpoints. That lets merchants meet shoppers wherever they buy.
• Feedonomics' instant commerce tool supports same-day delivery and buy online, pick up in store (BOPIS).
• BigCommerce Payments by PayPal launched in 2026. It brings PayPal, Venmo, Apple Pay, and Google Pay into one dashboard. Its Fastlane checkout makes guest checkouts up to 40% faster. That lifts conversion and cuts drop-offs. It also keeps payment service provider choice open.
• A custom checkout and promotion engine supports B2B deals, regional offers, and more. It includes a scriptable checkout SDK and an advanced discounts and promotions module.
• AI back office tools and a modern control panel give businesses key features. These include support for many languages, stock forecasts, and auto-reordering.
• Strong permissions and cloud security tighten who can access what, by user and group. They include live cloud threat detection built with Wiz.
• BigCommerce offers broad API coverage (95%+). That includes data endpoints, webhooks, and a modern GraphQL Storefront API for headless builds.
• BigCommerce teamed up with Klarna to offer buy now, pay later services to merchants on the BigCommerce platform. This helps them improve checkout and conversion.
• BigCommerce scored 24 out of 24 medals across the Mid-Market and Enterprise Editions of the 2025 Paradigm B2B Combine. It was its third year in a row sweeping the rankings.
• BigCommerce was named a Challenger in the 2025 Gartner® Magic Quadrant™ for Digital Commerce Platforms. Gartner rates vendors on Ability to Execute and Completeness of Vision.

BigCommerce Cyber Week 2024 Stats

BigCommerce customers reportedly beat the industry with a 26% rise in gross merchandise value (GMV) during Cyber Week 2024, compared to Cyber Week 2023. It is still the latest full Cyber Week dataset BigCommerce has made public.

• BigCommerce said shoppers were more active during Cyber Week 2024. Total orders rose 13%, helped by an 11% increase in average order value (AOV).
• BigCommerce customers had 100% uptime during Cyber Week 2024. It was the 11th year in a row of 100% uptime.
• Over the three-day event, Thanksgiving saw the biggest rise in orders, at 20% YoY growth. Cyber Monday had the highest AOV growth, at a 15% YoY increase.
• Regarding regional performance, AMER, EMEA, and APAC regions all recorded growth during Cyber Week.
  • EMEA's sales were strong, with a 39% rise in GMV YoY.
  • Italy saw a 112% rise in GMV, and the UK saw a 38% rise.

• AMER also saw significant sales during Cyber Week, with a 26% rise in GMV YoY, supported by 27% GMV growth from the US.
  • The United States saw 8.2% growth over the five-day season, compared to the year before.

• APAC's GMV steadily increased by 4% compared to Cyber Week 2023.
• BigCommerce customers saw mobile orders increase by 7% compared to Cyber Week 2023, accounting for 35% of total orders.
  • iPhone accounted for 71% of mobile orders.

• BigCommerce customers saw an 18% rise in orders placed through social channels.
• BigCommerce customers saw a 3% increase in alternative payment use during the 2024 Cyber Week, compared to the year before.
• BigCommerce customers also saw a 10% rise in BNPL purchases during Cyber Week, compared to the year before.
• Le secteur des vêtements et accessoires a enregistré le GMV le plus élevé et la plus forte croissance du GMV pendant la Cyber Week 2024, avec une hausse de 52 %.
  • Toys and Games was another standout category, with a 44% rise in GMV over the year before.
  • Sporting Goods also showed noteworthy growth, with a 38% increase in GMV YoY.
  • Hardware and Tools, Baby and Toddler, and Food and Beverage were other top categories during the season.

Statistiques sur l'impact social de BigCommerce

BigCommerce builds social impact into how it runs. It helps merchants meet rising shopper demand for ethical, green, and community-minded commerce. BigCommerce uses an open SaaS platform, partner apps, and advocacy to drive social change:

• A BigCommerce study with Drapers found that 57% of Gen Z and Millennials put sustainability first when buying clothes, accessories, or shoes. That is up from 47% in 2022. BigCommerce uses this insight to nudge merchants toward eco-friendly habits.
• The ShoppingGives app lets BigCommerce merchants support over 1.5 million nonprofits. Shoppers can then buy in line with their values. The app runs the full donation process and shows how customers behave.
• BigCommerce added Feedonomics to help merchants tune product listings to show green traits, which appeal to purpose-driven buyers. This builds green goals into daily work and makes it easier to sell sustainably.
• BigCommerce offers tools and apps that help merchants go green. Examples include green hosting, carbon offsets, and eco-friendly integrations.

BigCommerce is fast becoming a leading force in the eCommerce industry. We leave you with the words of BigCommerce's Chief Executive Officer, Travis Hess:

« BigCommerce a été nettement sous-représenté sur le marché par rapport à la qualité de nos produits. Nous mettons en œuvre des changements majeurs afin de relancer notre croissance et de réorienter notre équipe pour aider les entreprises exigeantes à résoudre leurs problèmes commerciaux, à maximiser leur agilité et à optimiser leur chiffre d'affaires. »

FAQ sur les statistiques de BigCommerce

Combien de commerçants utilisent BigCommerce ?

BigCommerce has powered more than 130,000 B2B and B2C merchants across over 150 countries since launch. Third-party site tracking puts live storefronts at roughly 41,000 in 2025. The company's own disclosures now emphasize enterprise account counts, which reached 6,648 in FY2025.

Quel est le chiffre d'affaires généré par BigCommerce ?

BigCommerce's parent company, Commerce, reported $342.3 million in full-year 2025 revenue (up 3% year over year) and total ARR of $359.1 million. In Q2 2026, quarterly revenue was $84.5 million with total ARR of $360.5 million.

Is BigCommerce profitable?

BigCommerce posted a full-year 2025 GAAP net loss of $19.3 million. It turned the corner in 2026, reporting GAAP net income in both Q1 ($3.7 million) and Q2 ($1.1 million). Those were its first two consecutive GAAP-profitable quarters as a public company.

Quelle est la part de marché de BigCommerce ?

BigCommerce détient environ 3 % du marché américain des logiciels de commerce électronique, ce qui la classe parmi les 10 premières plateformes, avec une présence particulièrement forte sur les segments des moyennes entreprises et du commerce B2B.

BigCommerce est-il plus important qu'Shopify?

No. Shopify is substantially larger by merchant count and volume. BigCommerce differentiates by focusing on composable, enterprise, and B2B commerce rather than the long-tail SMB market.

Do BigCommerce merchants face higher chargeback exposure?

A larger order puts more principal at stake, but enterprise account mix and platform ARPA do not establish merchant order values or dispute rates. BigCommerce-specific dispute performance is not separately established by the industry studies cited here.

STATISTIQUES CONNEXES :

• Stripe et chiffres clés Stripe
• Shopify Statistiques et faits
• Statistiques et faits concernant PayPal
• Statistiques : Apple Pay vs Google Pay

AVERTISSEMENT :

Cette étude fournit des informations générales et factuelles valables à la date de rédaction. Chargeflow ses exploitants/employés déclinent toute responsabilité quant à l'exhaustivité ou à l'exactitude des informations fournies. En raison de cycles de mise à jour variables, les statistiques peuvent présenter des données plus récentes que celles mentionnées dans le texte.

SOURCES :

• SEC EDGAR filing
• Commerce Q2 2026 financial results
• Commerce Q4 and full-year 2025 financial results
• Commerce Q1 2026 financial results
• BigCommerce's rebrand to Commerce coverage
• Statista ecommerce platform market share data
• 2025 Paradigm B2B Combine results
• 2025 Gartner Magic Quadrant recognition
• BigCommerce app marketplace listing
• BigCommerce Cyber Week 2024 recap
• BigCommerce ecommerce trends report
• ShoppingGives app listing
• BigCommerce AI for commerce resource
• BigCommerce analyst reports hub
• Store Leads and BuiltWith store-count tracking summary
• BigCommerce Q1 2025 earnings call transcript
• Bugcrowd bug bounty program listing
• Adobe Cyber Monday 2024 recap

Fraud-study scope: LexisNexis’s June 24, 2026 release measures total retail/ecommerce fraud costs per dollar of direct fraud loss, not chargebacks alone or BigCommerce-specific losses.