Estatísticas do BigCommerce para 2026: Fatos e números comprovados

BigCommerce is the composable, enterprise-focused eCommerce SaaS platform that has powered 130,000+ merchants across 150+ countries since launch, now operating under the parent brand Commerce (Commerce.com, Inc.; Nasdaq: CMRC) alongside its Feedonomics and Makeswift products. In full-year 2025 the company reported $342.3 million in revenue (up 3% YoY) on $31.7 billion in merchant GMV (up 12% YoY), then followed that with two consecutive GAAP-profitable quarters in Q1 and Q2 2026, a first in its history as a public company. Enterprise accounts now drive 80% of total annual recurring revenue (ARR), up from 75% a year earlier, as BigCommerce keeps shifting toward higher-value mid-market and B2B merchants.

BigCommerce has evolved from a scrappy startup into a global SaaS eCommerce platform, and its July 2025 rebrand under the Commerce parent brand formalized a strategy already visible in the numbers. Enterprise accounts grew 13% year over year to 6,648 in FY2025, even as average revenue per enterprise account (ARPA) eased 3% to $43,200. Total ARR reached $360.5 million by the end of Q2 2026 (up 2% YoY), while quarterly GMV climbed 14% YoY to $8.8 billion, led by 17% growth in B2B GMV specifically.

Building on our coverage of platforms like Shopify, Stripe, PayPal, and eBay, this report delivers the latest BigCommerce stats and trends for 2026. You'll get insights into BigCommerce's market share, valuation, customer demographics, revenue performance, fraud exposure, and more. We kindly ask that you credit Chargeflow and include a link to this article if you wish to use any data presented here.

Principais estatísticas do BigCommerce em resumo (2026)

Estatísticas de crescimento do BigCommerce

BigCommerce holds approximately 3% of the U.S. eCommerce software market share, placing it among the top 10 eCommerce platforms in the U.S. In the 2025 Paradigm B2B Combine, BigCommerce earned 24 out of 24 possible medals across the Mid-Market and Enterprise Editions for the third consecutive year, and it was named a Challenger in the 2025 Gartner® Magic Quadrant™ for Digital Commerce Platforms. The open, composable commerce provider continues to push for accelerated, profitable growth in 2026.

"Our transformation efforts are leading to encouraging signs of progress, including positive increases in pipeline and leads…We have acted decisively to transform the Company, brought in top leaders with SaaS and commerce expertise, and invested strategically to strengthen our core offerings for B2B and B2C businesses across all three of our products, BigCommerce, Feedonomics, and Makeswift. Reaccelerating growth remains our top priority." (Travis Hess, CEO of Commerce.)

• As of 2025, third-party site-tracking pegs BigCommerce at roughly 41,000 live storefronts worldwide (41,221 per Store Leads, 39,525 per BuiltWith), plus 134,000+ historical installs, broadly consistent with BigCommerce's own disclosure of 130,000+ merchants served since inception.
• Live stores remain concentrated in English-speaking markets: the United States, United Kingdom, Australia, and Canada together account for roughly 84% of all live BigCommerce storefronts.

• BigCommerce closed FY2025 with 6,648 enterprise accounts, up 13% year over year, even as average revenue per enterprise account (ARPA) eased 3% to $43,200, a sign the platform is still adding enterprise logos even as some deal sizes normalize.
• As of writing, Shopify remains the top destination for clientes que estão deixando o BigCommerce, with a net loss of 7,219 merchants (1,746 gained vs. 8,965 lost) in the most recent third-party migration tracking available. An additional 720 merchants have switched to Shopify Além disso (47 gained vs. 767 lost).
  • Other notable platforms drawing merchants away from BigCommerce include Wix Stores, with a net loss of 150 customers, and Neto, with a net loss of 86 customers (30 gained vs. 116 lost). Migration figures below should be read as directional rather than real-time.

• O BigCommerce é a plataforma que mais está conquistando clientes provenientes de plataformas antigas, com um ganho líquido de 1.001 clientes da Volusion (1.016 conquistados contra 15 perdidos), 717 da ProStores (717 conquistados, nenhum perdido) e 616 da Yahoo Store (617 conquistados contra 1 perdido).
• O BigCommerce conta com mais de 1.200 integrações empresariais e aplicativos de comércio eletrônico em sua loja virtual.
• BigCommerce has 1,291 agency partners in its global network to support merchant growth.
• During Cyber Week 2024, BigCommerce merchants achieved a 26% YoY GMV increase (vs. a 6% industry average) and 13% more orders (vs. 7% average); full detail is below.

The prose above breaks down as follows when merchant migration to and from BigCommerce's top competing platforms is compared side by side:

Estatísticas de receita do BigCommerce

BigCommerce's revenue has grown from approximately $91.9 million in 2018 to $342.3 million in full-year 2025, a historical compound annual growth rate (CAGR) of about 17.9%. The company carried that momentum into 2026, posting two consecutive GAAP-profitable quarters, a first since going public in 2020.

• Full-year 2025 revenue reached $342.3 million (+3% YoY), with total ARR of $359.1 million (+3% YoY) and full-year GMV of $31.7 billion (+12% YoY) as of December 31, 2025.
• Enterprise ARR climbed to $287.2 million (+10% YoY), now representing 80% of total ARR, up from 75% a year earlier, while average revenue per enterprise account (ARPA) eased 3% to $43,200.
• Q1 2026 revenue was $86.8 million (+5.4% YoY) with GAAP net income of $3.7 million, the company's first GAAP-profitable quarter as a public company.
• Q2 2026 revenue was $84.5 million, with GAAP net income of $1.1 million and total ARR of $360.5 million (+2% YoY), extending the profitable streak to two straight quarters. Quarterly GMV hit $8.8 billion (+14% YoY), with B2B GMV up 17% YoY.
• Full-year 2026 guidance calls for total revenue of $347.5 million to $369.5 million.

Estatísticas de segurança e confiança do BigCommerce

A BigCommerce realizou investimentos significativos em segurança e confiança para ajudar a responder à pergunta: a BigCommerce é segura? Seu programa “Encryption Everywhere”, o rigoroso cumprimento das normas de segurança e as práticas abrangentes de processamento de dados posicionaram a empresa como uma plataforma confiável para o comércio eletrônico de grandes empresas e do mercado de médio porte.

• A BigCommerce obteve certificações de segurança relevantes, incluindo a ISO/IEC 27001, obtida em 2019 e renovada em 2023, as certificações SOC 1 Tipo 2 e SOC 2 Tipo 2 em 2022, e a conformidade com a norma PCI DSS.
• A BigCommerce lançou um programa público de recompensa por bugs, hospedado na Bugcrowd, com o objetivo de contar com a colaboração da comunidade para garantir a segurança da plataforma.
  • A BigCommerce conduziu o Programa de Recompensa por Bugs como um programa privado de outubro de 2020 a outubro de 2022.
  • The pilot engaged approximately 490 security researchers, with 75% of 114 submitted vulnerabilities validated and rewarded through payouts totaling $43,640.
  • Aproveitando o sucesso do programa privado, a BigCommerce lançou um Programa Público de Recompensas por Bugs em outubro de 2022, dobrando as recompensas para incentivar uma maior participação.

• O Adendo sobre Processamento de Dados (DPA) e as práticas de segurança da BigCommerce definem medidas para proteger os dados d Lojista es e dos clientes.
• A BigCommerce implementa a anonimização e a pseudonimização sempre que possível, reduzindo a quantidade de dados identificáveis armazenados.
• Os firewalls de aplicativos web (WAFs) e os sistemas de detecção de intrusão da plataforma monitoram e bloqueiam tráfego malicioso, como injeção de SQL ou cross-site scripting (XSS).
• Em 2022, a BigCommerce recebeu o prêmio “Most Loved” da TrustRadius pela recepção positiva em relação à segurança e às integrações de API.
• Em 2024, aChargeflow integrou-se ao BigCommerce para utilizar aprendizado de máquina e IA a fim de Reduza chargebacks e transações fraudulentas.

BigCommerce Merchant Chargeback and Fraud Exposure Statistics

Chargebacks and payment fraud carry outsized weight for BigCommerce merchants specifically because the platform skews toward mid-market, enterprise, and B2B accounts with higher average order values, so each disputed transaction puts more revenue at risk than it would on a typical small-storefront platform.

• With BigCommerce's estimated average order value near $137 and enterprise accounts averaging $43,200 in ARPA, even a modest spike in disputes can push a merchant toward Visa's or Mastercard's excessive-chargeback monitoring thresholds faster than the dispute count alone would suggest.
• BigCommerce's growing PayPal, Venmo, and buy now, pay later checkout options add convenience but also add dispute complexity, since each payment method carries its own evidence requirements and network rules.
• Multi-storefront and headless deployments, both common among BigCommerce's enterprise and B2B customers, spread order, fulfillment, and customer-service data across more systems, which can make gathering compelling evidence for a dispute slower without dedicated tooling.

BigCommerce itself flags chargebacks as a rapidly growing problem that can put a serious dent in business profitability, which is why keeping a healthy chargeback ratio matters as part of a broader ecommerce fraud prevention strategy. Merchants who are new to disputes can start with what a chargeback actually is and how the process moves from cardholder to issuing bank to merchant, then layer on automated chargeback protection and real-time chargeback prevention alerts to defend margins, on top of proactive chargeback mitigation. For the full picture of how dispute rates, costs, and reason codes are trending across card-not-present merchants generally, see Chargeflow's chargeback statistics research. Chargeflow has recovered over $130,408,199 in chargeback revenue for merchants, including cases involving friendly fraud.

Comércio eletrônico e BigCommerce

BigCommerce prides itself on being the industry's most versatile solution for innovative eCommerce. The company's mission is to help you build for scale, whether you're a B2B or B2C vendor.

• A estrutura de front-end de última geração da BigCommerce, compatível com arquiteturas headless, permite que as marcas Crie criem lojas virtuais de alto desempenho e otimizadas para SEO, com total liberdade de design.
• BigCommerce simplifies the process of building a modern, composable site that's SEO-optimized and designed to scale with Catalyst and the front-end content management tool Makeswift.
• BigCommerce's integration with the Makeswift no-code page builder empowers marketers to visually design and edit Catalyst storefront pages using a drag-and-drop interface.
• O Catalyst é um kit de interface do usuário totalmente personalizável, com um cliente API GraphQL Storefront completo, tudo otimizado para Next.js e React Server Components.
• Multi-storefront management allows businesses to spin up and localize multiple catalogs, each with distinct pricing, inventory, languages, and tax settings, making commerce truly global.
• O portal de compradores B2B de código aberto da BigCommerce permite que fabricantes, distribuidores e atacadistas criem experiências de compra específicas para cada setor.
• A hierarchical data model for B2B mirrors complex back-office structures for smooth invoice and quoting workflows.
• A BigAI, uma ferramenta baseada em IA, elabora, personaliza e envia propostas de orçamento B2B em poucos minutos, reduzindo o trabalho manual com e-mails e o tempo de resposta.
• As AI-driven shopping tools proliferate across the platform, merchants are also weighing emerging AI agent chargeback liability and agentic commerce chargebacks risks alongside these efficiency gains, including Feedonomics' new Agentic Catalog Exports for syndicating product data to AI shopping agents.
• O BigCommerce oferece recomendações de produtos baseadas em inteligênci com tecnologia de IA a e uma pesquisa semântica que compreende a intenção do usuário, aumentando o valor médio dos pedidos (AOV) e a taxa de conversão.
• Com mais de 300 conexões omnicanal, incluindo redes sociais, marketplaces, pontos de venda e terminais headless, o BigCommerce permite que o site Lojistas atenda aos consumidores em qualquer lugar.
• Feedonomics' instant commerce integration enables same-day delivery and BOPIS.
• BigCommerce Payments by PayPal, launched in 2026, unifies PayPal, Venmo, Apple Pay, and Google Pay processing with a single financial management dashboard, and the Fastlane checkout flow offers up to 40% faster guest checkouts, improving conversion and reducing drop-offs, with payment service provider flexibility built in.
• A custom checkout and promotion engine, including a scriptable checkout SDK and advanced discounting and promotions module, enhances B2B deals, region-specific offers, and more.
• O back office com tecnologia de IA Automação e a experiência do usuário (UX) do painel de controle moderno oferecem às empresas recursos essenciais, como suporte multilíngue, previsão de estoque e ferramentas de reabastecimento automático.
• As permissões de nível empresarial e a segurança na nuvem aprimoram os controles de acesso em nível de usuário e de grupo, incluindo a detecção de ameaças na nuvem em tempo real em parceria com a Wiz.
• BigCommerce offers broad API coverage (95%+), including data endpoints, webhooks, and a modern GraphQL Storefront API for headless deployments.
• A BigCommerce firmou parceria com a provedora de pagamentos Klarna para oferecer serviços do tipo “compre agora, pague depois” aos loj Lojistas es na plataforma BigCommerce, ajudando-os a otimizar o processo de finalização da compra e a taxa de conversão.
• BigCommerce scored 24 out of 24 medals across the Mid-Market and Enterprise Editions of the 2025 Paradigm B2B Combine, its third consecutive year sweeping the rankings.
• BigCommerce was recognized as a Challenger based on Ability to Execute and Completeness of Vision in the 2025 Gartner® Magic Quadrant™ for Digital Commerce Platforms.

BigCommerce Cyber Week 2024 Stats

BigCommerce customers reportedly outperformed the industry standard with a 26% increase in gross merchandise value (GMV) during Cyber Week 2024, compared to Cyber Week 2023. This remains the most recent full Cyber Week dataset BigCommerce has published publicly.

• A BigCommerce informou que os consumidores se mostraram mais ativos durante a Cyber Week 2024, com um aumento de 13% no total de pedidos, impulsionado por um aumento de 11% no valor médio dos pedidos (AOV).
• Os clientes da BigCommerce tiveram 100% de disponibilidade durante a Cyber Week 2024, marcando o 11º ano consecutivo com 100% de disponibilidade.
• Durante os três dias do evento de compras, o Dia de Ação de Graças registrou o maior aumento no número de pedidos, com um crescimento de 20% em relação ao ano anterior, enquanto a Cyber Monday apresentou o maior crescimento no valor médio por pedido (AOV), com um aumento de 15% em relação ao ano anterior.
• Regarding regional performance, AMER, EMEA, and APAC regions all recorded growth during Cyber Week.
  • EMEA's sales were strong, experiencing a 39% increase in GMV YoY.
  • Italy saw a 112% increase in GMV, and the UK recorded a 38% increase in GMV.

• AMER also saw significant sales during Cyber Week, with a 26% rise in GMV YoY, supported by 27% GMV growth from the US.
  • The United States saw an 8.2% increase in growth over the five-day season compared to the prior year.

• APAC's GMV steadily increased by 4% compared to Cyber Week 2023.
• BigCommerce customers saw mobile orders increase by 7% compared to Cyber Week 2023, accounting for 35% of total orders.
  • iPhone accounted for 71% of mobile orders.

• Os clientes da BigCommerce registraram um aumento de 18% nos pedidos realizados por meio das redes sociais.
• BigCommerce customers saw a 3% increase in alternative payment usage during the 2024 Cyber Week compared to the prior year.
• BigCommerce customers also saw a 10% increase in BNPL purchases during Cyber Week compared to the prior year.
• A categoria de roupas e acessórios registrou o maior GMV e o maior crescimento do GMV durante a Cyber Week 2024, com um aumento de 52%.
  • Toys and Games was another standout category, with a 44% rise in GMV compared to the prior year.
  • Sporting Goods also showed noteworthy growth, with a 38% increase in GMV YoY.
  • Hardware and Tools, Baby and Toddler, and Food and Beverage were other high-performing categories during the season.

Estatísticas de impacto social do BigCommerce

BigCommerce deeply integrates social impact into its operations. The company empowers merchants to align with growing consumer demand for ethical, sustainable, and community-focused commerce. Using an open SaaS platform, strategic integrations, and advocacy, BigCommerce drives positive social change:

• A BigCommerce encomendou um estudo à Drapers, que revelou que 57% da Geração Z e da Geração Y priorizam a sustentabilidade ao comprar roupas, acessórios ou sapatos, um aumento em relação aos 47% registrados em 2022. A BigCommerce utiliza essa informação para incentivar os “ Lojistas ” a adotarem práticas ecológicas.
• A integração do aplicativo ShoppingGives com o BigCommerce permite que o site Lojistas apoie mais de 1,5 milhão de organizações sem fins lucrativos, possibilitando que os clientes alinhem suas compras aos seus valores. Essa integração gerencia os processos de doação de ponta a ponta e fornece informações sobre o comportamento dos clientes.
• A BigCommerce integrou o Feedonomics para ajudar a Lojistas a otimizar as fichas de produtos, com o objetivo de destacar atributos sustentáveis e atrair clientes que buscam um propósito. Isso incorpora a sustentabilidade ao fluxo de trabalho da Lojistas e torna o comércio sustentável mais acessível.
• A BigCommerce oferece ferramentas e integrações que ajudam o site Lojistas a adotar práticas sustentáveis, como opções de hospedagem ecológica, recursos de compensação de carbono e integrações ecologicamente corretas.

BigCommerce is rapidly establishing itself as a leading force in the eCommerce industry. To that end, we leave you with the insightful words of BigCommerce's Chief Executive Officer, Travis Hess:

"A BigCommerce tem estado significativamente sub-representada no mercado, em comparação com a qualidade dos nossos produtos. Estamos realizando mudanças significativas para reacelerar o crescimento e realinhar nossa equipe, a fim de ajudar organizações exigentes a resolver problemas de negócios, maximizar a agilidade e otimizar a receita."

Perguntas frequentes sobre as estatísticas do BigCommerce

Quantos Lojistas utilizam o BigCommerce?

BigCommerce has powered more than 130,000 B2B and B2C merchants across over 150 countries since launch. Third-party site tracking puts live storefronts at roughly 41,000 in 2025, while the company's own disclosures now emphasize enterprise account counts, which reached 6,648 in FY2025.

Qual é a receita do BigCommerce Gere?

BigCommerce's parent company, Commerce, reported $342.3 million in full-year 2025 revenue (up 3% year over year) and total ARR of $359.1 million. In Q2 2026, quarterly revenue was $84.5 million with total ARR of $360.5 million.

Is BigCommerce profitable?

BigCommerce posted a full-year 2025 GAAP net loss of $19.3 million, but it turned the corner in 2026, reporting GAAP net income in both Q1 ($3.7 million) and Q2 ($1.1 million), its first two consecutive GAAP-profitable quarters as a public company.

Qual é a participação de mercado do BigCommerce?

A BigCommerce detém cerca de 3% do mercado de software de comércio eletrônico dos EUA, o que a coloca entre as 10 principais plataformas, com destaque especial no segmento de médio porte e no comércio B2B.

O BigCommerce é maior do que o Shopify?

O site “ Shopify ” é consideravelmente maior em termos de número de Lojista e volume; o BigCommerce se diferencia ao se concentrar no comércio modular, corporativo e B2B, em vez do mercado de pequenas e médias empresas (PMEs) de cauda longa.

Do BigCommerce merchants face higher chargeback exposure?

BigCommerce's mix of mid-market, enterprise, and B2B merchants tends to carry higher average order values than typical small-storefront platforms, so each individual chargeback puts more revenue at risk, even though the platform's own dispute rate is not broken out separately from broader card-not-present industry trends.

ESTATÍSTICAS RELACIONADAS:

• Stripe e fatos sobre Stripe
• Shopify Estatísticas e fatos
• Estatísticas e fatos sobre o PayPal
• Estatísticas do Apple Pay x Google Pay

AVISO LEGAL:

Esta pesquisa fornece informações gerais e factuais válidas na data de redação. Chargeflow seus operadores/funcionários não se responsabilizam pela integridade ou exatidão das informações fornecidas. Devido aos diferentes ciclos de atualização, as estatísticas podem apresentar dados mais atualizados do que os mencionados no texto.

FONTES:

• SEC EDGAR filing
• Commerce Q2 2026 financial results
• Commerce Q4 and full-year 2025 financial results
• BigCommerce's rebrand to Commerce coverage
• Statista ecommerce platform market share data
• 2025 Paradigm B2B Combine results
• 2025 Gartner Magic Quadrant recognition
• BigCommerce app marketplace listing
• BigCommerce Cyber Week 2024 recap
• BigCommerce ecommerce trends report
• ShoppingGives app listing
• BigCommerce AI for commerce resource
• BigCommerce analyst reports hub
• Store Leads and BuiltWith store-count tracking summary
• BigCommerce Q1 2025 earnings call transcript
• Bugcrowd bug bounty program listing
• Adobe Cyber Monday 2024 recap