TEL AVIV and NEW YORK (Date) – Chargeflow, the leading global chargeback automation platform for modern commerce, and SEON, a global leader in digital fraud prevention and compliance, today announced a strategic partnership aimed at delivering comprehensive, 360-degree fraud protection for merchants. This collaboration allows Chargeflow’s advanced technology to fully integrate into SEON’s platform, combining AI-powered early fraud detection with automated credit card chargeback management.

Chargeflow powers chargeback automation through an AI-driven infrastructure that includes an autonomous domain layer, big data capabilities, and generative AI. This provides merchants with a completely hands-off, highly efficient solution to recover and prevent lost revenue. The platform currently safeguards hundreds of billions in revenue and is trusted by tens of thousands of businesses around the world, across more than 85 countries.

SEON selected Chargeflow as its dispute management partner for its cutting-edge AI technology and recently launched embedded platform, Chargeflow Connect. This integration continuously refines dispute evidence, improves recovery rates, and supports merchants in maintaining a healthy chargeback ratio.

According to Chargeflow’s recent report, The Psychology of Chargebacks, almost 25% of consumers file a chargeback immediately after encountering an issue, leaving merchants with little to no time to resolve the matter. SEON’s integration of Chargeflow Connect helps businesses act instantly, automate resolution, and prevent revenue loss before a dispute is ever filed. 

Through this partnership, businesses using SEON’s platform can extend their protection to include a broader range of fraud threats — from friendly fraud and first-party misuse to third-party attacks. Chargeflow’s native integration with SEON workflows allows users to manage, track, and prevent disputes more efficiently, without disrupting their existing processes. This integration enhances the overall user experience, reduces operational overhead, and improves visibility and recovery speed — all within the SEON environment.

“Our collaboration with SEON represents a major milestone in Chargeflow’s mission to democratize chargebacks,” said Ariel Chen, CEO & Co-Founder of Chargeflow. “SEON, as a leading fraud prevention platform, has integrated Chargeflow Connect — our embedded chargeback automation solution that empowers platforms to handle disputes automatically on behalf of their merchants, within the systems they already trust. This strategic partnership operates on shared values and innovation, empowering merchants to maximize revenue recovery with minimal effort.”

“This partnership delivers what merchants need most: comprehensive protection against both fraud and its aftermath,” said Matt DeLauro, President, GTM, SEON. “By integrating Chargeflow's automated chargeback technology with our AI-powered fraud prevention, we're creating a complete solution that protects merchants’ profitability and reduces operational strain.”