prevent

prevent the next

{*

dispute

}

Chargeflow Prevent stops real fraud and abusive customers by leveraging post-purchase signals and a global adaptive network to catch digital shoplifters before chargebacks happen.

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Your first 1,000 screened transactions are FREE
The Problem

Digital Shoplifting Stops Here

Friendly Fraud

Prevent abusive “Not Received” or “Not as Described” chargebacks from real buyers.

Friendly Fraud

Stolen Card Fraud

Blocks transactions using stolen cards or false identities. (Also known as 3rd Party Fraud)

Stolen Card Fraud

Returns & Refund Abuse

Detect serial returners and refund scammers and decide how to act.

Returns & Refund Abuse

$

5

B+

GMV secured annually

90

%

Average fraud reduction

<0.

1

%

False positive rate

$

100

M+

Revenue loss prevented

2,459+ Merchants already signed up. Don’t get left behind.

300+ reviews

Trusted by 15,000+ fast-growing eCommerce brands, SaaS, and Enterprise companies.

Shoplifting no longer
happens in stores.
It happens at
checkout.

Digital

Shoplifter

/ DIG-ih-tuhl SHOP-lif-ter / NOUN.

“A customer who deliberately abuses chargebacks, returns, or refund policies to get products without paying.”

Our solution

Block fraud, not customers

Block stolen cards, friendly fraud, and digital shoplifters in real-time so every sale stays in your pocket.

Identify and block known digital shoplifters the moment they show up

Stop wasting money on shipping orders likely to be disputed

Automate fraud prevention with next-gen decision engine to verify, cancel or fulfill transactions, automatically

Reduce the operational burden of post-fulfillment refunds, reships, and dispute management

Act on real-time alerts from merchants who’ve already been hit by the same customer

Make smarter fulfillment decisions during sales peak periods like BFCM

The Problem

how prevent works

Transaction Is Processed

Your customer checks out as usual - no friction, no delays. Prevent operates quietly in the background.

Personalized Evidence

Using AI models trained on Chargeflow’s global network of merchants, Prevent evaluates the transaction’s likelihood of turning into a dispute.

Chargeflow Intelligence

Our AI collates all the data signals into a compelling evidence package and submits it on your behalf.

Why Prevent

PREVENT VERSUS THE REST

Other Fraud Tools
Pre-transaction checks that hurt approval rates
Unable to detect friendly fraud
Rule-based systems
Isolated systems
Static blacklists
Focuses only on stolen cards
Chargeflow Prevent
Let good orders through, catch bad ones after
Identifies and blocks known digital shoplifters
Next-gen ML & LLM-based algorithms
Global network with more than 15,000 merchants
Dynamic actor graph + identity intelligence
Stops stolen-card fraud and friendly fraud

Stop Digital Shoplifters

$0.40

$0.20

eCommerce

per reviewed transaction

$0

eCommerce

monthly minimums

$0

eCommerce

setup fees

Your first 1,000 screened transactions are FREE
works with

Prevent the next chargeback

300%

Increase in win-rate, on average

4X

ROI Guarantee

90%

Average reduction in chargebacks