Travel

Chargeback Protection, Built for the Travel Industry

Chargeflow empowers travel brands to reduce disputes, protect revenue, and stay compliant with AI-driven automation and real-time alerts.

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Trusted by 15,000+ fast-growing eCommerce brands, SaaS, and Enterprise companies.

Meet our customers

meet our customers

Common Travel Chargeback Scenarios We Solve

Cancellations processed through online travel agencies (OTAs), but refunds never reach the guest.

Cancellations processed through online travel agencies (OTAs), but refunds never reach the guest.

Cancellations processed through online travel agencies (OTAs), but refunds never reach the guest.

Takeoff to Touchdown - we’ve got you.

Takeoff to Touchdown - we’ve got you.

Takeoff to Touchdown - we’ve got you.

Takeoff to Touchdown - we’ve got you.

From Booking to Resolution:
How Chargeflow Works

Step 1

Guest make a booking

Through an OTA, a direct website, or a travel marketplace.

Payment is processed

Via Stripe, PayPal, Adyen, or another provider.

Step 2

Dispute is triggered

Days or weeks later, often without clear details.

Step 3

Step 4

Chargeflow takes over

Automatically pulls booking records, cancellation history, guest polices, and receipts.

AI builds and submits a response

Through an OTA, a direct website, or a travel marketplace.

Step 5

Outcome tracked in real-time

You recover more revenue with zero manual effort.

Step 6

Why Travel Brands Choose Chargeflow

Seamless Integrations

Easily connect to leading payment processors for the travel industry.

50+ Payment Processor Integrations

Adyen, Checkout, Worldpay, Nuvei, Worldline, and more.

Portfolio-Wide Visibility

Built for multi-property operators, franchise groups, and management companies, enabling unified oversight and reporting across every merchant account.

All your chargebacks in a single dashboard

Get a complete 360° view over your chargeback situation from multiple payment processors.

Refund Automation

Trigger refunds automatically using custom logic based on policies, channels, and transaction value.

Chargeback Alerts

Catch disputes early — before they become chargebacks.

AI-Generated Evidence

Automatically compile and submit booking records, guest policies, and receipts.

Single Dashboard For every Channel

Manage chargebacks across OTA (online travel agencies), PMS (property management systems), and POS (point-of-sale systems) from one clear, unified interface.

Built-In Compliance

Stay within Visa and Mastercard thresholds with zero manual effort.

Real Results, At Scale

90% fewer chargebacks with Chargeflow Alerts

4x more disputes won, hands-free

Every dispute, handled. No OTAs. No portals. No stress.

Designed for cross-border, multi-property operations

on-brand communication.

Maintain your brand's communication style and consistency.

multi-platform support.

Resolve inquiries coming from Klarna, Afterpay, PayPal, eBay and more.

automatic resolution.

Automate escalations from inquiry to claim. We handle the entire dispute cycle for you.

tailor made.

Chargeflow AI learns your shipping and refund policies and acts according to them.

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Let us protect every booking –

start to finish.

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