insights
Free

Turn Chargebacks into Profit.

Chargeflow Insights gives you a bird's-eye view of your payments and chargebacks, along with AI-powered proactive alerts, all in a single, powerful dashboard.

FREE forever. No credit card required.

300+ reviews

Trusted by 15,000+ fast-growing eCommerce brands, SaaS, and Enterprise companies.

Venus et Fleur brand name text in white on black background.
Empty transparent image with no visible content.
Calendly logo
Empty transparent image with no visible content.
Kasa brand logo with the word 'kasa' in lowercase black serif font on a white background.
Kyte brand name logo in white lowercase letters with a period.

Uncover How Chargebacks Affect Your Business.

Deep dive into your chargeback data, understand new trends, and get an all-in-one dashboard for your chargeback.

Chargeback ratio gauge showing 0.84% with low, medium, and high color indicators and a filter dropdown set to Month.
Chargeback Ratio

Keep a close look at your chargeback ratio across multiple payment processors, and receive real time alerts when it gets too high.

Line graph showing win rate trends over the last 30 days with a blue line for 'With Chargeflow' and a gray line for 'Before Chargeflow', alongside a dropdown menu filter labeled 'Reason' with options including Payment Processor, Card Scheme, With Benchmarks, and Value.
Win-Rates Trends

Track your chargeback win rates and uncover key patterns with filters for reasons, processors, card schemes, and more.

Table titled 'Top Disputing Customers' showing customer names, email addresses, countries, and number of disputes in last 30 days with United States having 48, Canada 32, and Australia 10 disputes highlighted.
Top Abusing Customers

Get instant alerts on your top disputing customers and block them instantly.

Bar chart and donut chart showing most disputed products in the last 30 days with four products listed and percentages ranging from 15% to 35%.
Most Disputed Products

Identify the products generating the most disputes and take action to reduce them.

Line chart titled Cashflow Dispute Forecast for the last 30 days, showing actual and predictive win rates with $480 current value, highlighting in progress and predictive values.
Forecasted Revenue Recovery

Have a clear view of our AI-powered forecasting.

Bar chart titled 'Dispute by Stage' showing the last 30 days with values by dollar amount; Opened disputes are highest nearing $4000, followed by Recovered around $3000, Managed just above $2000, and Resolved below $1500.
Chargebacks Pipeline

Track the status of your chargebacks across all stages, from created to recovered.

Dashboard showing fraud rate: 35% fraud cases with a 2.0% decrease, and total value $10,145 with an 8.0% decrease.
Fraud Intelligence

Spot fraud trends, prevent fraud rings, and measure the real fraud rate within disputes.

Line graph showing chargebacks by processor over the last 6 months, with $1,489.00 total value and data lines for PayPal, Stripe, Klarna, and Shopify Payments.
Chargebacks by Processor

Connect multiple payment processors and analyze them in real-time.

Table showing chargebacks by marketing source in the last 30 days: Facebook 43% with 98 disputes worth $4,250; Google Ads 27% with 243 disputes worth $3,400; Twitter 33% with 83 disputes worth $2,400; TikTok 14% with 148 disputes worth $1,200.
Chargebacks by Marketing Source

Uncover problematic traffic sources and campaigns.
Coming soon.

Table showing card dispute data by card network for the last 30 days: Visa had 88 disputes worth 92 in value making 27% of total; Mastercard had 23 disputes worth 62 in value making 13% of total; overall total is 403 disputes valued at $793.
Disputes by Card Scheme

Dive into disputes by card network to identify and address the most problematic areas.

Line graph showing win rate over the last 30 days, comparing with and before using Chargeflow, with a $560.00 value and a note that win rate is 23% higher with Chargeflow.
Benchmark Yourself vs. Everyone Else

Stop chasing down endless industry reports and long PDFs. See how your data stacks up against others, instantly. Coming soon.

Coming soon

Meet Your New AI partner.

Powered by Chargeflow Intelligence

Chargeflow Intelligence continuously adapts and delivers proactive alerts to uncover trends. Trained on millions of disputes, Chargeflow Insights is powered by AI from the ground up.

Abstract digital art of a dark spherical shape composed of intersecting curved lines set against a black background with horizontal light streaks.
Your dispute rate is on pace to go over 1% for the month.
Activate Alerts
Your business received 50% more disputes in May as opposed to April.
Take Action

Lets Talk business.

Finally, you can talk with your data and get actionable insights, on demand.

What is my current dispute rate, and how is it trending?

Your current dispute rate stands at 0.95%, and it is trending upward. Based on recent data, if this trend continues, you are on pace to exceed 1% by the end of the month. We recommend activating Chargeflow Alerts.

How did the number of disputes change between April and May?

The number of disputes increased by 50% from April to May. In April, you had 200 disputes, while in May, this number rose to 300. This significant increase warrants a deeper analysis to identify potential causes and trends.

Can you provide an analysis of the increase in disputes over the last month?

The increase in disputes over the last month can be attributed primarily to a rise in “Item Not Received” claims, which saw a 250% increase. Additionally, 5 customers were identified as repeat abusers, contributing to a higher dispute rate. We recommend taking a closer look at these problematic areas and considering preventive measures.

What is my current PayPal inquiries win rate in May 2024?

Your current PayPal inquiries win rate for May 2024 is 68%. This reflects a 40% increase from the previous month, indicating improved handling and resolution of disputes. Keep up the good work, and continue to implement best practices to maintain and further improve this rate.

Three white text boxes overlaying a dark abstract circular dotted pattern, each stating 'You can' followed by: 'Ask questions, get smart customized answers', 'Get actionable insights', and 'Build custom reports'.

See your chargebacks, all in one place.

Unleash the power of AI insights to analyze all your chargebacks in one powerful, unified dashboard.

Holistic View

Get a 360 view of chargebacks from multiple sources in a single, powerful dashboard.

Multi-Capable

Supporting multi-store and multi-processor.

Dozens of Integrations

Supports dozens of payment platforms, in a single click.

Customized Insights

AI-driven chargeback insights at a glance.

Monitoring Program?
Never Again.

Card networks have thresholds for acceptable disputes and frauds levels, and if you exceed them, you will be sent into a monitoring program. You will be charged fines and additional fees until you reduce your disputes and frauds levels.

Dispute Monitoring Programs timeline from October to June showing monthly dispute percentages and counts with warnings and penalties, highlighting Chargeflow alert activation in May and June.Dashboard for Dispute Monitoring Programs showing monthly dispute ratios and counts from January to June, with alerts and warnings for penalties if dispute ratios are not lowered; May and June have Chargeflow Alert Activated.

Proactive Chargeback
Monitoring HUB.

  • Seamlessly integrates with your existing payment setup.
  • Processor-level monitoring and reporting.
  • Proactive alerts and prevention insights.

Dispute Rate
Optimization.

  • Receive proactive alerts if you’re on-pace to enroll in a monitoring program.
  • Get insights on how to prevent it from happening.
  • Deeply integrated with our Dispute Rate Optimization feature.
Expert Support

Hire our Chargeflow experts to help you navigate and exit monitoring programs.

Chargeflow Reports

The Report is On Your Desk.

Gain real-time access to custom-generated summaries with win rates, revenue, statuses, and your current chargeback pipeline.

Real-Time Notifications

Receive detailed scheduled summaries with win rates, revenue recovered, and AI-based tips directly to your email. Get instant notifications for lost and won chargebacks.

  • Get detailed scheduled summaries, including win rates, revenue recovered, and AI-based tips direct to your email mailbox.
  • Get on-demand notifications for lost, and won chargebacks.
Chargeflow notification showing a recovered $69.50 PayPal chargeback with dispute won status and reference number PP-12-568210.

Chargeflow Reports

Coming soon

Get on-demand reports, build custom ones, and schedule them to be delivered to you. Access everything via the dashboard for unified chargeback data exports.

  • Access pre-built reports, and build custom reports.
  • Receive them on your schedule via email.
Notification box with text 'Black Friday Alert: Expect 3.1x more chargebacks than last year' and a search input field with a cursor pointer on the submit icon.

Full Analytics, On The Go.

Access your Chargeflow dashboard directly from your smartphone, anywhere in the world.

Integrations

One Click, Forget Chargebacks.

Supporting 100+ integrations

Instantly connect with multiple payment systems and eCommerce platforms using our one-click, native integration solutions.

Shopify Payments
WooCommerce
eBay
BigCommerce
Magento
Wix
Webflow
Weebly eCommerce
Salesforce Commerce Cloud
Squarespace
Etsy
PrestaShop
Volusion
Wix Stores
OpenCart
Shopify Payments
WooCommerce
eBay
BigCommerce
Magento
Wix
Webflow
Weebly eCommerce
Salesforce Commerce Cloud
Squarespace
Etsy
PrestaShop
Volusion
Wix Stores
OpenCart
Recharge
Skio
Bold
Recurly
Chargebee
Paddle
SagePay
AliPay
Recharge
Skio
Bold
Recurly
Chargebee
Paddle
SagePay
AliPay
Gmail
Gorgias
Intercom
Zendesk
Help Scout
Freshdesk
Zoho
Live Agent
HubSpot
Gmail
Gorgias
Intercom
Zendesk
Help Scout
Freshdesk
Zoho
Live Agent
HubSpot
explore chargeflow

complete chargeback protection.

Explore additional products to complete your chargeback solution.

Chargeflow Automation

Recover up to 4x more chargeback with Chargeflow Automation. Reduce the time spent on chargeback management from hours to literally zero. See all your chargebacks in one place. Have full control over it. And it works with your technology, with tens of integrations.

Fully-automated chargeback recovery
Industry-leading win-rates
Success-based pricing with 4x ROI guarantee
Toggle switch labeled Chargeflow Alerts turned on, with a bell icon, over a dark background with concentric circles and blue and red curved lines.

Chargeflow Alerts

Reduce chargebacks by 90%, instantly. Powered by the Chargeflow Network, our fully managed solution protects your merchant account from monitoring programs and cuts chargeback costs.

Reduce chargebacks by 90%
Pay only for prevented chargeback
Immediate onboarding and chargeback reduction

Chargeflow Connect

Centralize and automate chargeback management across your entire platform. Empower merchants with real-time insights, automated disputes, and enterprise-grade protection — all from a single, customizable dashboard. Seamlessly integrate via white-label or API.

Built for fast, developer-friendly integration
Generate new revenue streams
Reduce your merchant portfolio risk

Join the  chargeback revolution.

300%

Increase in win-rate, on average

4X

ROI guarantee

90%

Average reduction in chargebacks