Jodi Lifschitz

Jodi Lifschitz is the Head of Content at Chargeflow, where she leads editorial strategy across the blog, knowledge base, and long-form resources for ecommerce merchants navigating chargebacks, friendly fraud, and payment disputes.

Jodi has built her career on translating technical B2B subject matter into clear, useful content. Before Chargeflow she was Head of Content at Dataloop (AI/data infrastructure), and held senior content positions at SysAid (IT service management), Cyberint (threat intelligence), and MAPP — giving her a deep working vocabulary in SaaS, cybersecurity, AI, and now fintech. She also brings classroom-trained writing fundamentals: she began her career as an English teacher with the Israeli Ministry of Education before moving into commercial writing through Quality Writing Services.

At Chargeflow she focuses on the editorial standards that matter most for merchants making real money decisions: factual accuracy on card-network rules, clarity around dispute timelines and reason codes, and synthesis of in-house data on win rates and recovery. She writes about chargeback management, friendly fraud, payment-processor policies, and the operational playbooks that keep DTC and subscription merchants compliant.

Jodi holds a Bachelor of Arts from Yeshiva University and a Teacher's Certificate of English from David Yellin College.