Every peak season, merchants lose millions to post-purchase fraud, orders that look legitimate at checkout but turn into costly disputes after shipping. These aren’t stolen cards; they’re “digital shoplifters” exploiting return policies, disputes, and promotions to take what they haven’t earned. 

That’s why we built Chargeflow Prevent, the first post-transaction risk and decisioning layer that helps merchants catch bad actors after checkout while letting good orders flow through.

The Growing Problem of Friendly Fraud

Fraud doesn’t end at checkout; it strikes after the sale – and that’s where Chargeflow Prevent steps in.

First-party fraud, also known as friendly fraud, is one of the fastest-growing threats to merchants. Unlike traditional third-party payment fraud, friendly fraud chargebacks occur when legitimate customers exploit return policies, dispute processes, or promotions to obtain products or refunds to which they’re not entitled. These tactics result in lost revenue, wasted shipping costs, and higher chargeback ratios for businesses.

Chargeflow Prevent changes the game for merchants everywhere.

How Chargeflow Prevent Works

Built on advanced machine learning architecture and trained on data from 15,000+ merchants, and powered by the Chargeflow Network, Chargeflow Prevent flags high-risk orders in real-time, giving merchants a new standard for friendly fraud detection. Every order is assigned a risk score (300-850), with a clear recommendation: approve, verify, or cancel.
Chargeflow Prevent uses real-time scoring and identity intelligence, spanning device, IP, email, and payment behavior to automatically approve, verify, or cancel orders before fulfillment.

With Verify, a next-generation “yellow card” process, merchants can challenge suspicious buyers without blocking legitimate ones. This psychological deterrent often stops friendly fraud chargebacks before they escalate, helping merchants reduce disputes by up to 90% with less than 0.1% false positives.
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By catching risky orders after payment before fulfillment, Chargeflow Prevent helps merchants ship confidently, avoid reships and returns, and protect customer trust, especially during peak season.

Try Chargeflow Prevent Today

The launch offer makes it easy to get started: screen your first 1,000 transactions free, with no setup fees, no contracts, and no minimums. Introductory pricing: $0.20 per transaction screened.

👉 Start with Prevent today

👉 See the launch on Product Hunt

Chargeflow Prevent isn’t another tool for chargeback prevention; it’s the best method to prevent friendly fraud chargebacks before they cost you time, money, and resources. 

Together, we can stop digital shoplifters before they strike.