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About AfterPay
Afterpay is a buy now, pay later (BNPL) provider that lets shoppers split purchases into four interest-free installments while merchants are paid upfront. Launched in Australia in 2014 and now part of Block, it is widely used across retail and e-commerce in the US, UK, and Australia. Because Afterpay is not a card network, its disputes do not follow Visa or Mastercard rules; they move through Afterpay's Business Hub on Afterpay's own timeline, with buyers given an extended window to raise claims. That makes centralized tracking and platform-specific evidence critical to responding before cases are lost by default.
Why Chargeflow + AfterPay
Afterpay disputes, in one place
Pull Business Hub disputes into a single queue alongside the rest of your chargebacks, so nothing slips through a separate login.
Evidence Afterpay’s reviewers want
Chargeflow compiles proof of order, shipment, delivery, and customer communication formatted for Afterpay’s merchant dispute review, not generic card templates.
Never miss the response window
Afterpay gives buyers up to 120 days to dispute and merchants a fixed window to respond. Chargeflow tracks every deadline and responds on time.
Key Benefits
One unified queue
Afterpay disputes sit next to your card chargebacks, so your team works one inbox instead of many portals.
Stronger responses
Evidence packages pull your order, fulfillment, and delivery records into the format Afterpay reviewers expect.
Deadline tracking
Every Afterpay dispute is tracked to its response deadline so cases are never lost by default.
Zero upfront cost
Success-fee pricing. You pay only a share of the disputes Chargeflow helps you recover.
Questions?
we’ve got answers.
No. Afterpay is a BNPL provider, not a card network, so disputes are handled through Afterpay’s own process and timelines rather than Visa or Mastercard chargeback rules.
No. CE 3.0 is a Visa program. Afterpay disputes follow Afterpay’s merchant policy, so Chargeflow tailors evidence to that process instead.
It centralizes Afterpay disputes, assembles order and delivery evidence, and submits your response within Afterpay’s deadline so cases aren’t lost automatically.
Afterpay sets the merchant response window per dispute. Chargeflow tracks each one and flags approaching deadlines.
Success-based pricing only. No upfront fees; you pay a percentage of what Chargeflow recovers.
need more help?
Need help deciding which solution is right for your business? Have a unique use case, such as a high transaction value, or simply want to learn more about Chargeflow? Schedule a short call with us to find out if it is a good fit for you.
Experience Speaks For All.
eCommerce brands, SaaS, and Enterprise companies.
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Ready to Take Control of Afterpay Disputes?
