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Shopify Plus Agencies: How to Choose a Partner
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Resumo:
- Shopify tiers its agency partners as Select, Plus, Premier, or Platinum, so check the tier in the Partner Directory before you read a portfolio.
- Shopify's own agency guide puts enterprise and Plus work above $50,000, so scope the project before you compare quotes.
- The fifteen agencies below were checked against their own websites in October 2026, and four agencies from the 2022 list were dropped.
- Ask every agency how it handles Checkout Extensibility and order data, because checkout choices affect both conversion and chargebacks.
A Shopify Plus agency is a firm that designs, builds, migrates, and supports stores on Shopify's enterprise plan, and Shopify tiers its partners as Select, Plus, Premier, or Platinum based on experience and proven success on the platform. This guide covers how those tiers work, what agency work costs, and fifteen agencies we checked against their own websites in October 2026.
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Use this guide to choose a delivery partner and compare commercial fit, team ownership and ongoing support. For an engineering-focused shortlist covering checkout extensibility, integrations and build acceptance, use the separate Shopify Plus development and design agencies guide.
How Shopify Partner Tiers Work
Shopify's Partner Directory says partners are tiered based on multiple factors, including their history of experience and proven success on Shopify. Shopify's agency guide describes the fit for each tier:
| Partner tier | Shopify's description of the fit |
|---|---|
| Select | Small and medium businesses that need basic customization. |
| Plus | Mid-market brands that need Shopify Plus builds and advanced integrations. |
| Premier | Large enterprises with complex builds, B2B, or international needs. |
| Platina | Global enterprises that need multi-region and advanced architecture. |
Tier is a starting filter, not a guarantee. Confirm an agency's tier in the directory, ask for references from brands in your revenue range, and make sure the upgrade itself makes sense first: our Shopify vs. Shopify Plus breakdown has the cost and signal checklist, and our complete Shopify Plus guide covers the platform itself. Reviewing real Shopify Plus stores before you brief an agency also helps you point to what you want built.
What Shopify Plus Agency Work Costs
Shopify's agency guide gives typical project costs by scope:
Directional figures from Shopify’s agency guide
Budget by the actual project scope
Basic Shopify builds
$5K-$10K
Mid-tier custom builds
$15K-$35K
Enterprise and Shopify Plus work
$50,000+
Marketing retainers
Under $30K a year
Source: Shopify's ecommerce agency guide. Shopify cites a Databox survey for the retainer figure.
These fees sit on top of the platform. Shopify's Plus pricing page lists Shopify Plus from $2,500 a month on a one-year term or $2,300 a month on a three-year term, or a variable platform fee for more complex business structures, and says Shopify does not charge for migration itself. Our Shopify Plus pricing guide breaks down the subscription, and our guide to how to migrate to Shopify Plus covers what an agency will scope for a platform move.
To see how these pieces stack, here is a first-year illustration built only from the figures above. It is not a quote.
| Year-one line | Figura | Basis |
|---|---|---|
| Shopify Plus subscription | $27,600 to $30,000 | 12 months at $2,300 (three-year term) or $2,500 (one-year term) |
| Agency build | $50,000 and up | Shopify's agency guide figure for enterprise and Shopify Plus work |
| Subtotal before retainer and apps | $77,600 and up | Subscription plus build, before any variable platform fee |
| Optional marketing retainer | Under $30,000 a year (Shopify's guide); far higher in some quotes | Sources differ widely, so get the scope and the revenue metric in writing |
Third-party hourly and retainer figures depend on who is quoting, so the table keeps each source separate instead of blending them:
| Fonte | What it measures | Figura |
|---|---|---|
| Clutch Shopify developer directory | Average hourly rate across the e-commerce development companies listed there | $25 to $49 per hour |
| Blackbelt Commerce, May 2026 estimate | Hourly rate for Shopify Plus Certified Partner agencies | $175 to $300 per hour |
| Blackbelt Commerce, same estimate | Monthly retainer for Shopify Plus Certified Partner agencies | $15,000 to $50,000 per month |
The Clutch figure averages every listed provider, so it is not a Plus Certified Partner rate, and Blackbelt Commerce is itself an agency quoting its own market. Get a line-item scope in writing before you compare quotes.
What to Ask Before Hiring a Shopify Plus Agency
Use these questions to compare agencies. The first five come from Shopify's own selection guidance.
Compare scope, team, results and ownership
Seven questions for an agency proposal
Have you worked with brands in our revenue range?
Partner tiers map to business size, so an agency strong with small stores may not fit an enterprise build.
Who will actually work on our account?
The team that pitches is not always the team that builds, so name the people and their roles.
What results have comparable clients seen?
Ask for named metrics and check them against the client's own materials.
How do you measure success?
Agree on conversion, average order value, or revenue targets before work starts so both sides judge the same numbers.
What does your offboarding process look like?
You should keep code access, app ownership, and documentation if the relationship ends.
Do you build on Checkout Extensibility and Shopify Functions?
Shopify requires Plus stores to replace checkout.liquid with Checkout Extensibility and Scripts with Functions, so new work should not depend on the old tools.
Como funciona a estrutura de preços?
Fixed project fees, retainers, and hourly work behave differently when scope changes.
Red Flags When Vetting a Shopify Plus Agency
Walk away, or ask for proof, when you see these signs during the sales process:
| Sinal de alerta | What to ask for instead |
|---|---|
| It cannot name Shopify Plus stores it launched | Two or three live Plus store URLs and a reference you can call. |
| Vague answers on checkout.liquid, Scripts, and Functions | A written plan for how checkout logic will run on Checkout Extensibility and Shopify Functions. |
| No redirect or SEO plan for a replatform | A named owner for the 301 map, plus post-launch checks of rankings and indexed URLs. |
| Case studies with no named metrics | Named results you can compare with the client's own materials. |
| A lump-sum quote with no line items | A written scope with deliverables, assumptions, and change-order rules. |
| Pressure to sign before you have compared quotes | Time to review two or three proposals side by side. |
| No post-launch support or offboarding terms | Support hours after launch, plus code access, app ownership, and documentation if you leave. |
| A partner tier that does not appear in the directory | A match between what the agency claims and its Partner Directory listing. |
Checkout and Fraud Settings an Agency Should Not Break
Shopify's deadline to upgrade from checkout.liquid to Checkout Extensibility was August 13, 2024 for the information, shipping, and payment pages and August 28, 2025 for the Thank you and Order status pages. Per Shopify's upgrade guidance, stores that had not upgraded faced locked customizations, disabled payment gateway controls, disabled fraud indicators, and delayed payouts, and Plus merchants must replace Shopify Scripts with Shopify Functions. Our guide to Shopify Plus checkout customization covers what to specify.
Agency decisions also shape dispute outcomes. Chargeback responses rely on order, shipping, and customer-communication records, so ask your agency to keep those data flows intact when it changes checkout, apps, or email. Our guide to Shopify Plus chargeback and fraud protection covers the controls, and peak-season launches are when it pays to stop post-holiday chargebacks before they start. Chargeflow's Shopify app reads that order data to win Shopify chargeback disputes automatically, and Chargeflow's Shopify integration plugs in with one click.
What a Shopify Plus Migration Timeline Looks Like
1Digital Agency published a 12-week Magento to Shopify Plus plan in August 2026 for a mid-market merchant with roughly 5,000 to 25,000 SKUs, one storefront, and two to three locales. Use it as a benchmark from one agency, not an official Shopify schedule:
1Digital Agency benchmark · not an official Shopify schedule
A three-phase migration plan
1Discovery and architecture
Weeks 1 to 4: Catalog audit, schema mapping, theme architecture, and the redirect map
2Implementation and integration
Weeks 5 to 8: Staging data migration, ERP and 3PL connections, Shopify Functions, and the storefront build
3Validation and cutover
Weeks 9 to 12: QA, SEO validation, a cutover rehearsal, launch, and day-one support
The same source says catalogs under 1,000 SKUs with no B2B needs can compress to 8 to 10 weeks, while larger catalogs, multiple storefronts, or B2B price lists run 16 to 20 weeks. It also treats discovery, redirect mapping, and data migration as steps that cannot be safely shortened, so push back on any quote that cuts them.
15 Shopify Plus Agencies to Know in 2026
We re-checked each agency against its own website in October 2026. Partner status is as the agency states it, so confirm tiers in the Partner Directory. Shopify's agency guide also lists Swanky and Red Van Workshop. If you plan to sell abroad, read our guide to selling internationally on Shopify Plus before you brief any of them.
| Agência | Offices | Focus, per its site | Shopify status, per its site | Clients it names |
|---|---|---|---|---|
| Eastside Co | London, New York, Dubai | Shopify Plus design, development, and ecommerce marketing | Platinum Partner; says it was one of the first 3 UK agencies accredited as a Shopify Plus Partner | Gold Collagen, DJI, F1 Authentics |
| Charle | London, Manchester, New York | Design, development, support, and growth for Shopify and Shopify Plus stores | Accredited Shopify Partner and Shopify Plus Partner | Cambridge Satchel, Samsung, Beauty Bay, RNLI |
| Quickfire Digital | Norwich, UK | Shopify and Shopify Plus development plus growth strategy | Platinum Partner | Hunter Boots, FILA, Floral Street, Juicy Couture |
| By Association Only | Reino Unido | Design-led Shopify Plus builds for luxury and premium brands | Platinum Partner; calls itself a Platinum Shopify Plus agency | Victoria Beckham, Anya Hindmarch, Burton Snowboards, Joseph Joseph |
| Swanky | UK, Australia, France | Launch and growth services for Shopify Plus stores | Platinum Partner | HelloFresh, Wilkinson Sword, DockATot, YuMOVE |
| Createur | Sydney, Australia | Complex enterprise solutions on Shopify Plus, plus mobile apps | Describes itself as a Shopify Plus specialist; tier not stated on the page we checked | Nude by Nature, Tigerlily Swimwear, amaysim, Harris Farm |
| Red Van Workshop | América do Norte | Salesforce and Shopify commerce consulting across B2C, D2C, and B2B | Certified partner for Shopify and Salesforce Commerce Cloud | New Balance, Patagonia, Samsonite, Orvis |
| Coalition Technologies | Los Angeles and Culver City, California | Shopify design and development plus SEO, paid media, email, SMS, and CRO | Calls itself one of Shopify's longest standing Experts; partner tier not stated | Hedley & Bennett, Urban Armor Gear, Native Union, Clare Vivier |
| We Make Websites | London and New York | Shopify design and development, internationalization, data migration, and headless commerce | Shopify Partner since 2011; links a Shopify Plus Partner profile | Logos shown: Good American, UFC, Jigsaw, Totême |
| Fuel Made | Not stated | Shopify design and development, Klaviyo email and SMS, and conversion optimization | Shopify Plus Partner and Klaviyo Master Elite badges | Beardbrand, Figs, Super7, Umbra |
| Barrel | Lists New York City, Los Angeles, Toronto, and Philadelphia | CPG commerce: Shopify builds and migrations, lifecycle marketing, SEO and GEO, and CRO | Shopify Platinum Partner | Kite Hill, Waterloo, Revision Skincare |
| Absolute Web | Miami, Los Angeles, and Lisbon | Shopify Plus development, replatforming, Hydrogen, and wholesale solutions | Shopify Platinum Partner Agency | Swanson Vitamins, Four Sigmatic, Glo Skin Beauty, Modloft |
| Netalico | Offices across the US, plus Brazil and Canada | UX design, development, Klaviyo and CRM, CRO, AI search optimization, and migrations from BigCommerce, Magento, and other platforms | Shopify Plus Premier Partner | Oatly, Feetures, Big Green Egg, Audio Advice |
| Propeller | London and Brooklyn, New York | Shopify Plus migration, design, replatforming, SEO, PPC, and CRO | Certified Shopify Plus Partner agency | Twinings, Boy Smells, Cotswolds Distillery |
| BSS Commerce | Hanoi and Ho Chi Minh City in Vietnam, Singapore, the UK, and Estonia | Custom Shopify Plus development, B2B websites, migration, and ERP, CRM, and PIM integration | Says it is one of three Shopify Premier Partners in Southeast Asia | Rev Edition, Supersports Thailand, Café du Cycliste |
Eastside Co
Eastside Co says it has built over 500 Shopify stores and employs more than 50 people. Its services span web design and development, SEO, PPC, social, and email marketing, app development, migrations, and ongoing support, which suits brands that want design, build, and marketing from one team.
Charle
Charle describes itself as a Shopify agency that designs, develops, supports, and grows Shopify and Shopify Plus stores, with a Shopify Plus level accreditation. Its London, Manchester, and New York offices cover UK and US brands.
Quickfire Digital
Quickfire Digital is a Norwich-based team of 35 that helps ambitious ecommerce brands scale by developing Shopify and Shopify Plus websites and supporting ongoing growth strategies.
By Association Only
By Association Only positions itself as the Shopify Plus agency for design-conscious luxury brands. Its services include UI and UX design, web development, replatforming, data migration, ecommerce strategy, CRO, and SEO, so it fits premium fashion, lifestyle, and cosmetics brands.
Swanky
Swanky splits its work into launch services (migrations, development, design, subscriptions, integrations, internationalization, B2B, and branding) and growth services (conversion optimization, analytics, email, paid media, SEO, and loyalty). It references more than 15 years of client work and has offices in the UK, Australia, and France, which suits multi-country brands.
Createur
Createur is a Sydney agency that lists UI and UX design, web development, mobile app development, and ecommerce solutions built on Shopify Plus. It suits Australian brands that want a local team.
Red Van Workshop
Red Van Workshop is North America-based and consults on both Salesforce and Shopify commerce, with strategy, implementation, migrations, and optimization across B2C, D2C, and B2B. It notes more than 400 deployments. Brands weighing wholesale scope can read our Shopify Plus for B2B guide first.
Coalition Technologies
Coalition Technologies says it has built and marketed Shopify stores since 2011 and describes itself as one of Shopify's longest standing Experts. It pairs Shopify development with SEO, paid media, email, and SMS, and it reports more than 800 client case studies, a self-reported figure.
We Make Websites
We Make Websites is a London and New York agency that describes itself as part of Tech Mahindra and the BORN group, and says it has been a Shopify Partner since 2011. Its listed services include UX and UI design, Shopify development, internationalization, data migration, and headless and composable commerce.
Fuel Made
Fuel Made pairs Shopify design and development with Klaviyo email and SMS marketing and conversion optimization. Its case studies report results such as a 566% ROI for Super7, which are self-reported.
Barrel
Barrel calls itself a CPG commerce agency and says it has completed more than 100 Shopify migrations. One case study reports a WordPress to Shopify rebuild for Kite Hill in eight weeks.
Absolute Web
Absolute Web was established in 1999 and reports more than 85 people. Its Shopify case studies include Glo Skin Beauty's move from Adobe Commerce to Shopify Plus and Modloft's move from a custom platform.
Netalico
Netalico describes itself as a fully in-house, Americas-based team and says about 85% of its clients work on a monthly retainer. That makes it a fit for brands that want an ongoing partner after launch rather than a single build.
Propeller
Propeller says only 27 of the 127 UK-based Shopify Partners have been awarded Shopify Plus Partner status. Its Plus migration service covers redirects and an accessibility check, which helps preserve search rankings during a platform move.
BSS Commerce
BSS Commerce is headquartered in Hanoi and lists custom Shopify Plus development, B2B website development, migration, and integrations with ERP, CRM, and PIM systems. Its site shows no pricing, so request a quote early.
Four agencies from the 2022 version of this page are no longer listed. Redstage's site leads with Magento, lists Shopify Plus as a secondary service, and carries no content dated after 2016, and The Snow Agency was acquired by Avenue Z. We could not confirm a current Shopify Plus focus for Tegra or Oddit. Propeller and BSS Commerce now state Shopify Plus Partner or Premier Partner status on their own sites, so they are listed again.
Agree on the Merchant Handover Before Launch
Put the operating owner in the handover record
Store and code access
Record the merchant owner of the store, repository, deployment process and app accounts, with the documents needed for another team to operate them.
Order-to-warehouse control
Require a demonstrated risk hold and release across the actual warehouse connection. Use the pre-fulfillment workflow as the test reference.
Support and evidence
Name who handles delivery complaints, refunds and formal disputes after the agency hands over. Preserve access to order and shipping records.
Acceptance and rollback
Approve the launch against the agreed test evidence and rollback owner. Keep a list of unresolved defects and the person responsible for each.
Match an Agency to Your Project
The agencies above differ most in the services their own sites list. Shortlist two or three by project type, then apply the questions above.
| Project type | Agencies whose sites list it | What to confirm |
|---|---|---|
| Migration or replatforming | Absolute Web, Barrel, By Association Only, Netalico, Propeller, Red Van Workshop, BSS Commerce | A comparable move from your current platform, and who owns redirects and data checks |
| B2B and wholesale | Absolute Web (wholesale solutions), BSS Commerce (Plus B2B websites), Red Van Workshop, Swanky | Which wholesale features run natively on Shopify and which need custom code |
| International and multi-market | Swanky (internationalization), We Make Websites (internationalization), Eastside Co (offices in London, New York, and Dubai) | Launched multi-currency and multi-language stores for brands like yours |
| Headless and enterprise builds | We Make Websites (headless and composable commerce), Absolute Web (Hydrogen), Createur (complex enterprise solutions) | Who maintains the custom code after launch |
| Marketing and growth alongside the build | Coalition Technologies, Eastside Co, Swanky, Charle, Barrel | Which revenue metric the retainer is tied to |
| Email and lifecycle with Klaviyo | Fuel Made, Netalico | Retention results from brands in your category |
| Luxury and premium design | By Association Only | Storefront speed and checkout conversion, not only visual craft |
| SEO and conversion optimization | Barrel, Coalition Technologies, Fuel Made, Netalico, Propeller | Which pages and queries the SEO work covers, and how CRO tests are reported |
| Location and time zone | US offices: Absolute Web, Barrel, Coalition Technologies, Netalico, Red Van Workshop (North America). UK offices: Charle, Eastside Co, Propeller, Quickfire Digital, Swanky, We Make Websites, By Association Only. Asia-Pacific: BSS Commerce, Createur, Swanky | Support hours that overlap yours and experience with tax and currency rules in your markets |
If the job is a technical build or design project without a marketing retainer, our comparison of the best Shopify Plus development and design agencies covers specialists in that lane.
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Shopify Plus Agencies FAQs
What Is a Shopify Plus Agency?
A Shopify Plus agency is a firm that designs, builds, migrates, and supports stores on Shopify's enterprise plan. Shopify's partner program tiers agencies as Select, Plus, Premier, or Platinum.
How Much Does a Shopify Plus Agency Cost?
Shopify's agency guide puts enterprise and Shopify Plus agency work at more than $50,000, mid-tier custom builds at $15,000 to $35,000, and marketing retainers at less than $30,000 a year. Blackbelt Commerce, an agency, estimates $175 to $300 per hour for Plus Certified Partner agencies. The Shopify Plus subscription is separate and starts at $2,300 a month on a three-year term.
How Do I Find a Certified Shopify Plus Agency?
Search Shopify's Partner Directory and check each agency's tier, which can be Select, Plus, Premier, or Platinum, along with its reviews and featured work. Then ask for references from brands in your revenue range, because tier alone does not show fit.
What Is the Difference Between Plus, Premier, and Platinum Partners?
Shopify describes Plus partners as suited to mid-market Shopify Plus builds, Premier partners to large enterprises with complex, B2B, or international needs, and Platinum partners to global enterprises needing multi-region architecture. Shopify tiers partners by experience and proven success on the platform.
Do I Need an Agency to Migrate to Shopify Plus?
No. Shopify does not charge for migration itself, but large catalogs, custom integrations, or several storefronts often benefit from agency help, and the agency fee then covers the scoping, data migration, and build work.
Can a Shopify Plus Agency Handle International Stores?
Yes. Agencies such as Swanky, Eastside Co, and Charle operate in several countries, and Swanky lists internationalization as a service. Confirm that the team has launched multi-currency and multi-language stores for brands like yours.
How Long Does a Shopify Plus Migration Take?
One agency plans a mid-market Shopify Plus migration at about 12 weeks, 8 to 10 weeks for small catalogs, and 16 to 20 weeks for large catalogs, multiple storefronts, or B2B price lists. That is a practitioner benchmark rather than an official Shopify figure, and timelines move with catalog size, custom integrations, and how many storefronts launch together.
What Are the Top Shopify Plus Agencies in the USA?
Shopify Plus agencies with US presence, per their own websites, include Coalition Technologies (Los Angeles), Absolute Web (Miami and Los Angeles), Barrel (which lists New York City, Los Angeles, and Philadelphia), Netalico (offices across the US), and Eastside Co, Charle, We Make Websites, and Propeller, each with a New York office. Confirm each agency's partner tier in Shopify's Partner Directory and ask for references from US brands in your revenue range.
Which Shopify Plus Agency Is the Best?
No Shopify Plus agency is best for every store, because fit depends on project type, revenue range, region, and the platform you are leaving. Shortlist two or three agencies whose own sites list your project type, such as migration, B2B, international, headless, or marketing-led growth, then compare references from brands in your revenue range and a written scope.
Should I Hire an Agency, a Freelancer, or Build In-House?
Hire an agency for migrations, ERP integrations, and checkout work that needs design, development, and QA together. A freelancer fits small, well-defined fixes such as a theme change or a single app setup. An in-house team fits ongoing roadmap work once you have enough to keep developers busy year-round, and you pay salaries instead of project fees. Whichever route you choose, keep code access, app ownership, and documentation in your own accounts.
Should My Shopify Plus Agency Handle Chargebacks?
Agencies configure checkout, apps, and data flows, while chargeback prevention and dispute response run as ongoing tooling. Ask your agency to keep order, shipping, and customer-communication records intact so a chargeback tool can use them as evidence.
Plan Protection Into Your Shopify Build
Review Chargeflow’s Shopify integration when you scope order data, fraud review and dispute evidence for launch.
Chargebacks?
Não é mais problema seu.
Recupere 4 vezes mais chargebacks e PREVENÇÃO — até 90% dos e-mails recebidos —, com tecnologia de IA e uma rede global Rede de 20.000 Lojistas.
As últimas notícias sobre o “ chargebacks ”, fraudes e comércio eletrônico, diretamente na sua caixa de entrada. Toda semana.
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