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About Global Payments
Global Payments Inc. is one of the largest payment technology and merchant acquiring companies in the world, processing transactions across retail, ecommerce, and software-embedded channels. When a cardholder disputes a charge, the issuing bank forwards it through the card brand to Global Payments, and disputed funds are typically pulled from the merchant's account immediately. Merchants can accept the chargeback or rebut it with documentation, and unresolved cases can escalate to an incoming pre-arbitration stage before final resolution : all managed through Global Payments' Disputes Management portal. Chargeflow plugs into that portal to handle the evidence-gathering for you.
Why Chargeflow + Global Payments
Every category, one queue
Chargeflow pulls fraud, authorization, cardholder-dispute, and processing-error chargebacks from Global Payments into a single workspace.
Evidence built for each category
Order, authorization, delivery, and communication records assembled into the specific format each dispute category and reason code requires.
Beat pre-arbitration deadlines
Chargeflow tracks response windows at every stage, including incoming pre-arbitration, and submits before they close.
Principais benefícios
Fila unificada
Every Global Payments dispute appears next to your other processors in one workspace.
Category-aware evidence
Chargeflow builds the right evidence package for fraud, authorization, cardholder, or processing-error disputes.
Acompanhamento de prazos
Response and pre-arbitration windows are flagged and timed automatically.
Sem custo inicial
Remuneração baseada no resultado; você paga apenas uma porcentagem dos valores recuperados nas disputas.
Integrações relacionadas
Dúvidas?
. Temos as respostas.
Four main categories: fraud-related, authorization-related, cardholder disputes, and processing errors.
An incoming pre-arbitration case is created when a chargeback isn't resolved at the initial stage, giving the issuing bank and Global Payments a chance to settle before arbitration.
Chargeflow detects disputes reported through Global Payments' Merchant Portal and manages evidence and responses from one place.
Its Disputes Management tool lets you view and respond to cases. Chargeflow builds on that by assembling the evidence package automatically.
Preços baseados exclusivamente no sucesso, sem cobrança antecipada.
Precisa de mais ajuda?
Precisa de ajuda para decidir qual solução é a mais adequada para a sua empresa? Tem um caso de uso específico, como um alto valor de transação, ou simplesmente quer saber mais sobre o Chargeflow? Agende uma breve conversa conosco para descobrir se essa solução é a mais adequada para você.
A experiência fala por si.
Marcas de comércio eletrônico, SaaS e empresas de grande porte.
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Integrate Global Payments
