Management of the chargeback process by Chargeflow in its entirety, empowers Rejuvia with capabilities for more substantive operations that deliver business growth; greatly improving overall operational efficiency.
Aumento da taxa de vitórias
Economia de tempo e recursos
A Rejuvia é uma marca de saúde e bem-estar sediada na Filadélfia, Pensilvânia, especializada em oferecer maneiras práticas para que as pessoas incorporem produtos naturais de uso diário em seus estilos de vida agitados. Fundada em 2018, esta empresa de faturamento na casa dos sete dígitos é de propriedade e gestão familiar e fabrica produtos que ajudam seus clientes a melhorar o sono, reduzir o estresse, etc.
No que diz respeito à gestão de estornos, a Rejuvia enfrentava dificuldades com processos manuais. Esse processo era lento e exigia muitos recursos, o que desviava a atenção de outras atividades comerciais de alto impacto. Apesar de seus esforços, a taxa de sucesso na contestação de estornos continuava decepcionantemente baixa. Eles precisavam de uma nova solução capaz de aumentar essa taxa em 3 a 4 vezes.
To solve these challenges, Rejuvia started using Chargeflow to automate its chargeback process. Chargeflow was the solution that helped them facelift their operations and concentrate on expanding their business. This strategy helped them be more productive and hence their win rates grew exponentially.
Chargeflow automation has transformed chargeback management for Rejuvia, eliminating manual intervention and greatly increasing efficiency.
Este painel centralizado oferece uma visão transparente e em tempo real do status de cada caso, além de métricas completas que auxiliam na supervisão de ponta a ponta e simplificam a gestão de estornos.
Since integrating Chargeflow, Rejuvia has saved 94 hours by eliminating the need to manually handle their chargeback process. As a result, these valuable resources are freed for other critical business activities.
With an increase of 57 percentage points, Rejuvia's chargeback win rate soared to a massive 82%, demonstrating the effectiveness of Chargeflow’s automated solution.
Management of the chargeback process by Chargeflow in its entirety, empowers Rejuvia with capabilities for more substantive operations that deliver business growth; greatly improving overall operational efficiency.
Rejuvia appreciates the advanced level of automation Chargeflow offers, allowing it to run its operation autonomously without constant oversight. This efficiency has helped retain more revenue by successfully managing chargebacks.
“I’m a really big fan of what Chargeflow does for our business. We no longer waste hours each week manually fighting chargebacks; [.c-text-blue]Chargeflow does it all for us. Our win rate has improved by 228%[.c-text-blue] since implementing Chargeflow. Plus, we are big fans of the centralized dashboard that lets us [.c-text-blue]see the progress of each individual case and our overall metrics.[.c-text-blue]“
Junte-se à revolução do chargeback.
300%
Aumento na taxa de vitórias, em média
4X
Garantia de retorno sobre o investimento
90%
Redução média nos estornos
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