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How Chargeflow Increased Chargeback Win Rates by 39.5% for Creative Home Designs

Adopting Chargeflow drastically slashed the hours previously devoted to preparing rebuttal letters, which were significantly reduced, increasing operational efficiency.

39.5%
Maior taxa de vitórias
45%
Por taxa de vitórias
$170.27
Per dispute savings
Desenho abstrato com linhas cinzas curvas, quadrados azuis e quadrados cinzas sobre um fundo preto.
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Visão geral

In the ever-evolving landscape of eCommerce, not even industry front-runners like Creative Home Designs are spared from complex challenges. Foremost among these was the exhaustive and resource-intensive process of chargeback management. Far from being a minor setback, this issue posed a genuine barrier, risking a slowdown of their entire eCommerce operations.

Desafio

Navigating the Chargeback Dilemma

Eager for an effective solution, Creative Home Designs found their answer in Chargeflow’s Chargeback automation platform. Using Chargeflow’s native Shopify integration they were able to instantly provide all the required information for compelling evidence disputes. The immediate appeal? The sheer level of automation combined with a user-friendly interface, which Creative Home Designs found particularly useful. No more manual evidence collection and submissions, no more painstaking preparations — just seamless, automated processes.

Solução

Where Precision Meets Automation

Eager for an effective solution, Creative Home Designs found their answer in Chargeflow’s Chargeback automation platform. Using Chargeflow’s native Shopify integration they were able to instantly provide all the required information for compelling evidence disputes. The immediate appeal? The sheer level of automation combined with a user-friendly interface, which Creative Home Designs found particularly useful. No more manual evidence collection and submissions, no more painstaking preparations — just seamless, automated processes.

Resultados

Economia de tempo comprovada e um olhar voltado para o futuro

Adopting Chargeflow drastically slashed the hours previously devoted to preparing rebuttal letters, which were significantly reduced, increasing operational efficiency. Furthermore, their win rate also experienced a massive increase, jumping a whopping 39.5% post-implementation of Chargeflow’s solution. While this spike in the win rate was significant, Creative Home Designs continues to monitor performance, confident of harnessing even better results, backed by Chargeflow’s robust monitoring tools

Antes do Chargeflow
Taxa de vitórias anterior: 32,26%
Aumento na taxa de vitórias: 39,5%
Após Chargeflow
Taxa de vitórias: 45%
Saved on average: $170.27 per dispute

“Chargeflow’s automation has significantly eased our chargeback process, [.c-text-blue]saving us time and effort.[.c-text-blue] While we’re still monitoring win rates, [.c-text-blue]the system’s efficiency and professionalism stand out.[.c-text-blue] We’re looking forward to future enhancements in fraud and detection and pricing.“

Alper Bilgen
diretor de vendas, projetos criativos para residências

JUNTE-SE À a revolução dochargeback .

300%

Aumento na taxa de vitórias, em média

4X

Garantia de retorno sobre o investimento

90%

Redução média em chargebacks