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About Salesforce Commerce Cloud
Salesforce Commerce Cloud (SFCC) is an enterprise ecommerce platform built for high-volume, multi-brand retailers, providing catalog, merchandising, and order management at scale. Payment processing sits with the gateway a merchant connects, so chargebacks are raised there rather than within SFCC itself.
Why Chargeflow + Salesforce Commerce Cloud
SFCC data at scale
Chargeflow pulls order, fulfillment, and customer history from Commerce Cloud automatically, even at enterprise volume.
Works with your gateway
Disputes are raised at your processor. Chargeflow combines SFCC evidence with your gateway’s dispute data.
CE 3.0 where it applies
Qualifying Visa disputes are formatted to Compelling Evidence 3.0.
Key Benefits
Enterprise-scale evidence
Order and customer data feed representments across large catalogs.
Gateway-agnostic
Works with whichever processor your SFCC store uses.
Higher win rates
Complete evidence is assembled for issuers.
Zero upfront cost
Success-fee pricing; pay only on results.
Questions?
we’ve got answers.
No. Payments and chargebacks run through your connected gateway. Chargeflow uses SFCC data for evidence.
Yes, for qualifying Visa card disputes processed through Rapyd. On Mastercard, Chargeflow applies the equivalent First-Party Trust standard for first-party (friendly) fraud.
Yes. Chargeflow automates evidence and submission across high-volume catalogs.
Minimal. The connection is authorized and runs automatically.
Success-based pricing only, with no upfront fee.
need more help?
Need help deciding which solution is right for your business? Have a unique use case, such as a high transaction value, or simply want to learn more about Chargeflow? Schedule a short call with us to find out if it is a good fit for you.
Experience Speaks For All.
eCommerce brands, SaaS, and Enterprise companies.
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