About BigCommerce
BigCommerce is a SaaS ecommerce platform that lets merchants build, manage, and scale online stores without hosting their own infrastructure. It supports multiple payment gateways, and because BigCommerce itself doesn't process payments, chargebacks are raised at whichever gateway a merchant has connected.
Why Chargeflow + BigCommerce
BigCommerce data, automatically
Order, fulfillment, and customer details are pulled in with no manual work.
Works with your gateway
Chargeflow pairs BigCommerce evidence with your processor’s dispute data to build the representment.
CE 3.0 where it applies
Qualifying Visa disputes are formatted to Compelling Evidence 3.0.
Key Benefits
Store-rich evidence
Order and customer data feed directly into representments.
Gateway-agnostic
Works with whichever processor your store uses.
Higher win rates
Complete evidence is assembled for issuers.
Zero upfront cost
Success-fee pricing; pay only on results.
Questions?
we’ve got answers.
No. Payments and chargebacks run through your connected gateway. Chargeflow uses BigCommerce data for evidence.
Yes, for qualifying Visa card disputes processed through Rapyd. On Mastercard, Chargeflow applies the equivalent First-Party Trust standard for first-party (friendly) fraud.
Chargeflow connects to your payment processor and pairs its dispute data with your Magento evidence.
Success-based pricing only, with no upfront fee.
need more help?
Need help deciding which solution is right for your business? Have a unique use case, such as a high transaction value, or simply want to learn more about Chargeflow? Schedule a short call with us to find out if it is a good fit for you.
Experience Speaks For All.
eCommerce brands, SaaS, and Enterprise companies.

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