ECOMMERCE Integrations

Turn BigCommerce Orders Into Chargeback-Winning Evidence

BigCommerce runs your store but doesn’t process payments, so chargebacks are raised at your chosen gateway. Chargeflow pulls your BigCommerce order, fulfillment, and customer evidence, assembles issuer-ready representments, and submits them to your connected processor, formatting qualifying Visa cases to Compelling Evidence 3.0. Backed by Chargeflow’s 4X ROI guarantee : you only pay when we win.

About BigCommerce

BigCommerce is a SaaS ecommerce platform that lets merchants build, manage, and scale online stores without hosting their own infrastructure. It supports multiple payment gateways, and because BigCommerce itself doesn't process payments, chargebacks are raised at whichever gateway a merchant has connected.

Why Chargeflow + BigCommerce

BigCommerce data, automatically

Order, fulfillment, and customer details are pulled in with no manual work.

Works with your gateway

Chargeflow pairs BigCommerce evidence with your processor’s dispute data to build the representment.

CE 3.0 where it applies

Qualifying Visa disputes are formatted to Compelling Evidence 3.0.

Key Benefits

  • Store-rich evidence

    Order and customer data feed directly into representments.

  • Gateway-agnostic

    Works with whichever processor your store uses.

  • Higher win rates

    Complete evidence is assembled for issuers.

  • Zero upfront cost

    Success-fee pricing; pay only on results.

Frequently Asked Questions

Questions?
we’ve got answers.

Does BigCommerce process my payments?

No. Payments and chargebacks run through your connected gateway. Chargeflow uses BigCommerce data for evidence.

Does it support Compelling Evidence 3.0?

Yes, for qualifying Visa card disputes processed through Rapyd. On Mastercard, Chargeflow applies the equivalent First-Party Trust standard for first-party (friendly) fraud.

Which gateways does it work with?

Chargeflow connects to your payment processor and pairs its dispute data with your Magento evidence.

What does it cost?

Success-based pricing only, with no upfront fee.

need more help?

Need help deciding which solution is right for your business? Have a unique use case, such as a high transaction value, or simply want to learn more about Chargeflow? Schedule a short call with us to find out if it is a good fit for you.

Customer Spotlight

Experience Speaks For All.

eCommerce brands, SaaS, and Enterprise companies.

TruHeight

$112,617
In Disputed Revenue Recovered
1,519+ hrs
Manual dispute handling eliminated
100%
Evidence Submission Rate

The Beard Club

+42.3%
In Recovery Rate
40+
Hours Saved Weekly
97.5%
Reduction in Manual Submission Time

Fanatics

$800K+
In revenue recovered within first year
25+ hrs
Manual work per week saved
2x
Increase in chargeback win rate

HexClad

59%
Improvement in recovery rate
199
Hours saved
54%
Win rate soared to
$10,427
Recovered in lost revenue
170%
Increased win rate by

Wordtune

4.3x
Increase in win rate
100%
On-time submission rate
0hr
Spent managing chargebacks

Integrate BigCommerce

Get in touch to learn more about Chargeflow.