Chargeflow Blog - Chargebacks & Disputes Insights

Pre-arbitration in chargebacks is a dispute filed by the card issuer or the merchant acquirer when either party is dissatisfied with the dispute outcome

Gearing Up for Black Friday: How HexClad Overcame Chargeback Challenges with Proactive Preparation

11/27/2024

HexClad boosted recovery rates by 59% and saved 199 hours with Chargeflow’s AI-driven automation for Black Friday success.

Jodi Lifschitz

Payment Reversals and What They Mean for Merchants

11/24/2024

Fraud

Payment reversal is when a completed transaction is canceled and the funds are returned to the payor's original payment method. Learn more about it.

5 Effective Customer Retention Techniques That Work in 2024

11/20/2024

Business

Wondering how to make your customers keep coming back? Follow these five customer retention techniques to keep your business thriving in 2024 and beyond

Reena Aggarwal

Recap of Chargeflow Webinar: BFCM Survival Mode

11/19/2024

Expert tips from Chargeflow's BFCM webinar cover fulfillment, automation, loyalty, and fraud strategies to boost holiday sales success.

Jodi Lifschitz

Here's How to Write the Most Potent Chargeback Response

11/19/2024

Here are the unspoken rules and best practices you can apply to bypass the huddle and win false chargebacks. Say goodbye to chargeback losses!

How Long Does a Credit Card Reversal Take? Reversal Time Frames and Merchant Refund Responsibilities

11/14/2024

Credit reversals, including chargebacks, translate to fiscal hiccups and an uptick in operational costs. Let's examine the timeframes and your roles.

What is Digital Identity Verification? A Guide to Securing Your Fintech Startup

11/7/2024

Fraud

Nowadays, online service accessibility is practically a universal standard. That's why you need digital identity verification for your fintech startup.

The AuditBoard Team

Tokenization vs Encryption: Understanding Their Role in Data Security

11/5/2024

Fraud

Understand how tokenization and encryption help safeguard sensitive data. Learn about their use cases, strengths, and best practices.

The AuditBoard Team

The Ultimate Guide to Winning Chargeback Disputes: A Merchant's Handbook

11/10/2024

Winning chargeback disputes is a priority for online retailers as chargebacks have become more effortless to file. Here's how to ensure high win rates.