Prevent 2.0 scans your Shopify orders for friendly fraud, stolen cards, and more, after checkout but before you ship.
New in 2.0
10x: measured by disputed orders caught, compared with the previous generation of Prevent on the same Shopify Payments orders. Free fraud scanning for your first 1,000 transactions, for merchants new to Prevent, through December 31, 2026.
Prevent 2.0 is live for Shopify merchants.
Don’t get left behind.
Definition
/ DIG-ih-tuhl SHOP-lif-ter / NOUN.
“A customer who deliberately abuses chargebacks, returns, or refund policies to get products without paying.”
Block stolen cards, friendly fraud, and digital shoplifters in real-time so every sale stays in your pocket.
Identify and block known digital shoplifters the moment they show up
Stop wasting money on shipping orders likely to be disputed
Automate fraud prevention with next-gen decision engine to verify, cancel or fulfill transactions, automatically
Reduce the operational burden of post-fulfillment refunds, reships, and dispute management
Known repeat offenders: new to your store, not new to filing disputes.
Make smarter fulfillment decisions during sales peak periods like BFCM
Trained by millions. Built for you. Chargeflow’s global network is a living, adaptive system that grows smarter with every order.
Global Network
Trained on data from 20,000+ merchants to spot repeat abusers.
Identity Intelligence
Connects device, IP, email, and payment method behavior across orders.
Real-Time Risk Scoring
Flags suspicious transactions before they turn into chargebacks.
Continuously Learning
Every fraud attempt trains the system to protect you better.
Instant Cardholder Verification
Only real buyers can confirm your statement descriptor.
Fully Branded
Experience
Seamless verification that looks and feels like your brand.
Automated,
No Manual Work
Verification is fully triggered and managed by Chargeflow.
Chargeback-Proof High Risk Transactions
Each verification creates strong evidence to fight a future dispute.
On every Shopify store you run with Shopify Payments.
Yes. Chargeflow Prevent stops friendly fraud by scoring every Shopify order after checkout and before fulfillment. Orders from buyers likely to file a friendly fraud dispute, such as “item not received” or “not as described” claims, are held or canceled before they ship.
Prevent detects friendly fraud with AI models trained on dispute data from 20,000+ merchants in the Chargeflow network. It links device, IP, email and payment behavior across orders. That lets it spot a known disputer even on their first order with your store.
No. Prevent runs in the background after checkout and adds no steps for customers. Your rules decide what happens to each order, so good orders ship as usual and only risky ones are held for review.
Your rules decide. Good orders ship, and orders that need review are held in Shopify with a “chargeflow-hold” tag. Clear friendly fraud or stolen card orders are canceled before shipping.
Need help deciding which solution is right for your business? Have a unique use case, such as a high transaction value, or simply want to learn more about Chargeflow? Schedule a short call with us to find out if it is a good fit for you.
Prevent the next chargeback
10x
More fraud and abuse caught before fulfillment
1,000
Free fraud scanning for merchants new to Prevent, through Dec 31, 2026
0
Added steps at checkout for your customers
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