merchants
transactions protected
The Cost
of a Chargeback
Your revenue takes a substantial hit, long before the chargeback is paid. This includes:
refund + a fee on top
product cost + shipping cost
rising dispute ratio
risking your acquirer fees
and business continuity
Often, these chargebacks were never real fraud. They're first-party misuse. A forgotten subscription. A parcel that showed up late. A refund that should've gone out days ago.
All of it resolvable, if you catch it in time.
From Dispute to Resolution
Two Verifi tools, working inside Chargeflow Alerts.
Wow Vegas, a leading U.S. social casino, used Chargeflow Alerts to catch Visa and Mastercard disputes earlier and reduce the burden on its team. Together with automated chargeback recovery, the company reached a 58.25% recovery rate and saved 18,000 hours.
58.25%
Chargeback Recovery Rate
18K
Hours Saved Through Automation
Maximized Dispute Success Rates
“Chargeflow revolutionized our chargeback process with automation, ease of use, and seamless disputes - saving time and boosting win rates. An invaluable tool for any online gaming platform.”
Loana Turcanu
Payments Ops and Chargeback Manager of Wow Vegas
Fueled by decades of expertise filled into an AI-driven technology, Chargeflow combats fraudulent chargebacks and safeguards your profits.
Straight to the source
Connected directly with Verifi, with no aggregator in the middle slowing things down or introducing expensive markups.
Protect your dispute ratio
Non-fraud disputes resolved through CDRN and RDR never reach your VAMP dispute ratio.
One less thing on your plate
RDR clears the qualifying disputes on its own, before anyone on your team opens a ticket.
Straight to the source
Connected directly with Verifi, with no aggregator in the middle slowing things down or introducing expensive markups.
Prevent
Stops friendly fraud before fulfillment
Alerts
Catches disputes early and routes each one to refund or fight, automatically
Automation
Wins back the chargebacks that still land, with industry-leading success rates
Maintain total control
RDR acts only on the rules and thresholds you set, so you decide exactly what gets refunded and what gets fought.
THE SMARTER WAY TO CONTROL WHAT YOU REFUND
Don't automatically-refund winnable disputes. Retain full control over decision-making automation, optimized for your strategic priorities.
Everything's on
the recordEvery resolution and refund is logged and exportable, ready for your finance team or your acquirer.
Where Alerts Fits
Security
Enterprise-grade security & compliance
Integrations
Over 100 integrated partners
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Where Alerts Fits
Turn on Chargeflow Alerts in minutes, or talk to us about what Verifi's CDRN and RDR could do for your dispute ratio.
Verifi is a trademark of Verifi, Inc., a Visa solution. Cardholder Dispute Resolution Network™, CDRN®, and Rapid Dispute Resolution (RDR) are Verifi products. Chargeflow is an Authorized Reseller of Verifi and an independent company; its relationship is with Verifi, not Visa Inc.
Questions?
we’ve got answers.
A dispute we fight and win on your behalf (issuer rules in your favor and funds are returned). The 25% fee applies only to recovered amounts, and does not include the dispute fee.
Chargeflow collects data like order info, customer messages, and payment details. It builds a full dispute case for you, so you don’t have to lift a finger.
We integrate with 100+ providers (payment processors, gateways, commerce platforms, helpdesks, BI tools). Most are as simple as a single-click integration. If you don’t see yours, ask—new integrations are added regularly.
No. Automation is strictly pay-for-performance.
A dispute we intercept through real-time alerts (from Verifi/Ethoca) that is resolved proactively - typically via refund or order action - so the formal chargeback never occurs.
Chargeflow Alerts is paid on successfully prevented chargeback only, unlike other providers that charge per alert. If an Alert we receive on your behalf does not stop a chargeback, you will not be charged for that. You will also only pay for one alert per transaction, with our zero duplication guarantee.
Prevent scans all transactions post-checkout and before fulfillment. Each transaction is given a score and tagged based on our network data to let you know if the transaction is safe or not.
Of course! Chargeflow works with a number of large enterprises such as Wix, Miro, Sweetgreen, Calendly, Elementor and Whoop. Due to the complex needs of many large enterprises, we suggest talking to sales about our Custom plans to ensure that you have all of the integrations, security, and governance that you need.
No. You can start for free (no credit card required). Pricing is usage-based. For enterprise volumes, we offer custom terms, SLAs, and annual agreements.
Automation if you want end-to-end, AI-built evidence and submission to win back revenue you’ve already lost.
Prevent if you want to stop friendly fraud and abuse before it becomes a dispute or a potential refund/return abuse.
Alerts if you want to intercept and deflect disputes in real-time and avoid chargebacks to maintain healthy relationships with your payment processor. Many merchants run all three for full-funnel protection
Yes. Chargeflow is SOC 2 Type 2, GDPR, and ISO certified. We use top security standards to keep your data safe.
need more help?
Need help deciding which solution is right for your business? Have a unique use case, such as a high transaction value, or simply want to learn more about Chargeflow? Schedule a short call with us to find out if it is a good fit for you.
100+ INTEGRATED PARTNERS
Shopify
Powering 20k+
Shopify Merchants
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Stripe
#1 Chargeback Solution for Stripe Merchants
PayPal
Recover Inquiries
and Chargebacks
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8,000+ No-Code Integrations
WooCommerce
Native WooCommerce
Integration