Chargebacks are won or lost on the strength of the evidence behind each dispute. But the information needed to defend a chargeback rarely lives in one place. Customer data may sit in a CRM, support conversations in helpdesk platforms, order and fulfillment details in commerce systems, and product activity in internal SaaS tools.

With the new Chargeflow + Zapier integration, you can now connect your entire tech stack and use it as dispute evidence.

The Chargeflow + Zapier integration expands the number of systems merchants can use to strengthen dispute evidence. By connecting Chargeflow to 8,000+ applications through Zapier, merchants can pull customer, order, support, and usage data directly into disputes, expanding the range of systems that can contribute evidence across their stack.  

This means you’re no longer limited to payment and order data. You can now include full customer context in every dispute, helping build stronger cases and improve recovery rates.

Why Connect Chargeflow With Zapier 

Many merchants rely on dozens of platforms to run their operations. While Chargeflow already integrates with many systems natively, Zapier extends Chargeflow’s ability to support even the most complex or customized merchant stacks. 

Zapier expands the breadth of systems that can contribute evidence to a dispute. Instead of being limited to native integrations, merchants can enrich disputes with data from virtually any platform connected through Zapier. 

This is especially valuable for enterprise environments and custom implementations. Whether data lives in a custom CRM setup, a support platform, or internal product systems, merchants can attach that information directly to disputes as stronger evidence. 

Instead of manually collecting data from multiple tools, this integration allows evidence to be pulled and attached automatically, reducing operational overhead and speeding up dispute responses. With richer evidence attached to each case, merchants can improve their chances of recovering lost revenue from disputed transactions. 

Enrich Disputes with Data from Any System

Once connected, merchants can enrich disputes with evidence pulled from across their stack.

Instead of relying only on payment and order data, disputes can include additional context from the systems merchants already use to manage customers, support requests, and product activity.

For example, merchants can attach evidence such as:

• Customer account data from CRMs, including custom implementations like Salesforce
• Support conversations and ticket history from platforms such as Intercom or HelpScout
• Order and fulfillment details from commerce platforms or internal systems
• Product or service usage activity from SaaS platforms

This additional context helps demonstrate legitimate customer activity, turning everyday operational data into structured, defensible evidence.

Example: A customer disputes a charge, claiming they didn’t receive a product. With Zapier, you can automatically attach support conversations, shipping confirmation, and account activity directly to the dispute.

By enriching disputes with customer, order, and usage data from across their stack, merchants can build stronger dispute cases. 

Connect Chargeflow With Your Existing Tools

Most merchants already rely on a combination of commerce platforms, CRMs, and internal systems to run their business. 

The Chargeflow + Zapier integration allows merchants to connect these platforms and use them as sources of dispute evidence. Instead of relying only on native integrations, merchants can pull relevant data from thousands of applications and attach it directly to disputes. 

Examples of commonly connected platforms include:

• Shopify
• BigCommerce
• Wix
• Salesforce
• Pipedrive
• Slack
• WhatsApp
• Intercom
• Help Scout
• LiveAgent
• Google Sheets and other reporting tools

These systems provide valuable context such as customer history, support interactions, and product usage, helping transform fragmented data into complete dispute narratives.

Available Chargeflow Zaps

The Chargeflow Zapier integration provides triggers and actions that allow merchants to enrich disputes with real transaction data. Instead of relying only on payment information, merchants can attach supporting evidence such as customer details, order information, fulfillment data, and product records. 

This enables faster, more consistent dispute responses without relying on manual processes.

How to Set Up the Chargeflow + Zapier Integration

Getting started takes just a few minutes.

1. Select a Zap: Choose a Zap template or create a workflow, then click Try It. 
2. Connect Your Apps: Link your Chargeflow account and the platform you want to pull data from, such as Slack, Salesforce, or Google Sheets. 
3. Configure Your Workflow: Define the trigger event and choose the action that should occur automatically. Test the Zap and activate it. 

Once configured, Zapier will automatically run the workflow whenever the selected Chargeflow event occurs. 

Explore the Chargeflow Zapier Integration

The Chargeflow + Zapier integration expands the number of systems merchants can use to enrich dispute evidence. By connecting Chargeflow to thousands of platforms through Zapier, merchants can attach customer, order, support, and usage data directly to disputes, even when those systems don’t have a native integration. 

This update expands what counts as evidence. Instead of relying on limited data, merchants can now use their entire stack to defend legitimate transactions. The result is stronger cases, faster workflows, and improved chargeback recovery.

Explore the Chargeflow + Zapier integration.

See how merchants use Zapier to enrich disputes with data from 8,000+ platforms.