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How Chargeflow Fights Friendly Fraud

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Prevent & Recover Chargebacks on Autopilot

Reduce your chargeback rate by 90% and maximize recovery on autopilot. The only fully automated solution that prevents fraud and wins disputes with zero upfront risk.

Frequently Asked Questions

Questions?
we’ve got answers.

What is Chargeflow?

Chargeflow is a complete chargeback solution platform that automates the entire dispute lifecycle – from prevention to recovery. It includes:
Chargeflow Prevent: A post-purchase fraud prevention platform that flags high-risk orders before fulfillment, reducing disputes by up to 90%.
Chargeflow Alerts: A proactive system for online merchants that detects disputes the moment they’re initiated. Chargeflow instantly alerts the merchant, automatically manages the dispute, and issues refunds when needed, protecting businesses from payment account suspensions and card monitoring threats without manual effort. 
Chargeflow Automation: AI-powered chargeback automation that manages everything from evidence collection to dispute filing. Chargeflow’s hands-free system saves you time and resources while increasing win rates by over 75%.
Chargeflow Insights: Get a birds-eye view into your payments and chargebacks, all in one powerful dashboard, turning customer data into actionable insights.

What data does Chargeflow need and why?

Chargeflow needs access to your transaction and order data from your payment processor and eCommerce platform. This includes order details, shipping and delivery info, customer communication, and store policies. We use this data, along with additional fraud signals, to assemble tailored, reason-code-specific evidence packages, which improve win rates and reduce manual effort for merchants.

Do you work with multiple processors at once?

Yes. Chargeflow works with multiple processors at the same time. You can connect Stripe, PayPal, and others alongside your Shopify or WooCommerce store and manage all disputes from a single dashboard.

Which platforms do you integrate with?

100+ commerce, payment, and support systems, including Shopify, WooCommerce, Stripe, PayPal, and more. For the current list, see our Integrations page.

How do I connect?

Install the Shopify app, Stripe app, WooCommerce app or Self-onboard. Follow the prompts and confirm permissions.

Do you support subscription platforms?

Yes. Chargeflow works with subscription platforms to automatically handle subscription-related chargebacks.

Do you support BNPL methods (Afterpay, Klarna, Affirm, Sezzle)?

Yes, typically via your payment gateway. Check the integrations page for specifics.

Can I connect multiple stores and processors to one account?

Yes. Manage multiple stores in one dashboard.

How does pricing work?

Chargeflow Prevent: First 1,000 transactions free. $0.40 per transaction after the promotional period.
Chargeflow Alerts: Starting at $39 per alert
Chargeflow Automation: 25% Success-fee
Chargeflow Insights: Free

Do you offer alerts? 

Yes, our integration to Verifi and Ethoca helps you reduce disputes by about 90%. This covers Visa, Mastercard, Amex and Discover. Click here for more details.

Do you support American Express and Discover alerts?

Yes - Chargeflow provides both AMEX and Discover transactions.

How does Prevent work?

When a buyer checks out, Prevent runs in the background. AI evaluates the order against network intelligence and post-purchase signals, then assigns a Risk Score (0-100). You can then cancel, verify, or fulfill with confidence.

need more help?

Need help deciding which solution is right for your business? Have a unique use case, such as a high transaction value, or simply want to learn more about Chargeflow? Schedule a short call with us to find out if it is a good fit for you.

Start Automating Chargeback Management