Jodi Lifschitz
Head of Content
Table of contents

This Passover, many of you will be gathering with your family and loved ones to recount the ancient story of Passover, which brings to light a tale of liberation. The story involves a group of people, the Israelites, who with Moses and God, broke free from the bonds of oppression. This festival celebrates many miraculous events and massive changes – themes that we can surely apply to our modern-day business landscape. 

Today, many eCommerce business owners struggle with their own form of challenges and yes plagues, such as chargebacks and the ever-growing problem of friendly fraud. But just like Moses was able to lead his people out of the constraints of Egypt as slaves, so too today’s businesses can take advantage of modern technology that can help liberate themselves from outdated processes and inefficiencies. 

I’m here to take you on a journey to highlight how you can go from manual constrictions to automated chargeback management. Let’s explore how integrating automated solutions this Passover transforms how your business handles disputes, and in the process, turns wretched chargebacks into opportunities for growth. 

The Plague of Friendly Fraud

Before we dive deeper, let’s clarify exactly what friendly fraud is and what we’re dealing with. Friendly fraud occurs when customers dispute charges made with their credit card – often without a valid reason. This happens many times due to misunderstandings, such as forgetting about a purchase, or it can be due to dissatisfaction with a product that wasn’t to their expectations. Sometimes, this is intentional abuse of the chargeback system. This misunderstanding and misuse create operational chaos for merchants. 

According to Chargeflow’s Chargeback Report 2024, friendly fraud accounts for about 80% of chargebacks. Just as ancient Egypt was inflicted with widespread turmoil, this modern ‘plague’ disrupts businesses profusely. But fear not, just like the Israelites in Egypt found their way to liberation, in the upcoming sections I’ll show you how modern-day solutions can help your business overcome these challenges.

From Manual Labor to Automated AI

When you think of the Passover story, where Moses, guided by God, let the Israelites out of exhausting manual labor in Egypt, similar parallels can be seen for many businesses today that find themselves drowning in the manual process of handling chargebacks. Following this ancient or traditional approach only ensures slow work, riddled with errors, and hours of human manual labor. 

In this day and age, many have taken the shift from manual labor to automated AI in chargeback management, just like the Israelites went from bondage to freedom. This technology not only simplifies the process of managing disputes – but also helps analyze transaction data and makes communication with banks much more effective and quicker.

Automated solutions reduce the need for repetitive labor-intensive processes, freeing up your time to allow your business to focus on strategic growth. As businesses move away from ancient methods and adopt these modern advanced systems, they’ll turn toward efficiency, and a controlled operational environment, saving them time and resources that will improve their overall business resilience. 

Break Free from Outdated Services

I’d like you to picture the following scenario, a world where managing disputes is as simple as a click of a button. For businesses stuck in the nightmare of handling outdated chargeback systems, this might sound like a far-fetched dream. But there is a silver lining here, with today’s technological capabilities your dream can become a reality. Just like the Israelites once crossed into the promised land of freedom and opportunity, so too can your business step into a new era of freedom and operational efficiency, shedding your ancient methods. 

Parting the Sea of Disputes

Modern technology has the ability to liberate us from these shackled and outdated processes. Many eCommerce merchants find themselves drowning in disputes, but just like Moses parted the Red Sea and led the Israelites to freedom, so too can Chargeflow guide your business and provide streamlined operations and improved financial health. With our advanced analytics and ability to detect fraud patterns, you’ll be skipping of to the promised land in no time!

It's Not a Miracle, But It Feels Like One

We’ve discussed how Chargeflow’s intelligent systems can help you part the sea of disputes, but let’s now turn our focus on the benefits of adopting this advanced technology. And while this might not be a miracle, the results will sure feel nothing short of a miracle.

Chargeflow is a chargeback automation platform that takes a more modern, sophisticated, and scalable approach to chargeback recovery. 

How does this work?

Data-Driven Decisions: Chargeflow’s technology is driven by data-driven decisions. We’re not just talking about recovering revenue here, rather it’s about understanding the reasons for your losses. By taking an analytical approach, you’re empowered to make strategic decisions, making sure you recover not only what’s lost, but also prevent future occurrences. With Chargeflow’s intelligent insights, businesses can achieve maximum recovery AND gain deeper insights into your operational dynamics. 

Miraculous Outcomes: 

  • Reduced Chargebacks Identifying and mitigating the root causes of disputes, Chargeflow reduces the instances of chargebacks.
  • Improved Win Rates → With precise and timely submission of evidence and data analytics your business will experience significantly higher win rates in dispute resolutions. 
  • Enhanced Customer Satisfaction → Chargeflow’s automated dispute management turns potential negative experiences into positive resolutions. High ticket volumes? No problem, we’ve got you covered. 

Automated advanced capabilities, like Chargeflow can truly transform your business operations. While we know our tech is composed of a robust AI solution and analytics, the outcomes may have you feeling as though you’ve experienced a true modern-day business miracle!

Embrace New Beginnings with Chargeflow

As I’ve taken you on this journey exploring the themes of Passover and their miraculous transformations bringing on new beginnings, you might be ready to start considering similar changes and opportunities in your business practices today. Chargeflow offers leading automated chargeback solutions that can streamline your operations and enhance efficiency and satisfaction.

This Passover, just consider how Chargeflow’s advanced AI technology can help renew and revitalize your dispute management processes. Allowing you to leave behind time consuming and labor heavy tasks and move toward a future of efficiency and growth.

For all of those celebrating Passover, we at Chargeflow wish you a Happy Passover, and those who aren’t celebrating we can all celebrate the spirit of renewal and potential for transformation this season. No matter the time of year, now is a perfect time to consider and reassess how new technologies can significantly impact your business.  

Reach out to Chargeflow today to learn more about how we can help your business thrive.

FAQs:

Average Dispute Amount
Average Dispute Amount
$
30
# Disputes Per Month
# Disputes Per Month
#
50
Time Spent Per Dispute
Time Spent Per Dispute
M
20
calculation
You could recover
$500,000 and save
1,000 hours every month with Chargeflow!
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