/
Industry Trends
May 15, 2025
Jun 17, 2026

eBay Statistics 2026: Verified Data and Marketplace Trends

White circular logo with interlocking shapes at the center surrounded by overlapping orbit-like elliptical lines and scattered blue diamond shapes.

Chargebacks?
No longer your problem.

Recover 4x more chargebacks and prevent up to 90% of incoming ones, powered by AI and a global network of 20,000 merchants.

600+ reviews
No credit card needed.
TL;DR:
  • Scale: eBay connects ~134 million active buyers and roughly 20 million sellers across 190+ markets, with 2.3B+ active listings.
  • Financials: eBay closed fiscal 2025 with about $11.1 billion in revenue and ~$2.0 billion in net income, on steady GMV growth.
  • Market position: ~3.5% of U.S. retail eCommerce—the 4th-largest online retailer—and the world's 2nd most-visited marketplace after Amazon.
  • Merchant note: eBay charges a $20 chargeback fee per dispute, so automated chargeback protection directly protects seller margins.

Quick answer: eBay connects roughly 134 million active buyers and about 20 million sellers across 190+ markets, hosting 2.3 billion+ active listings. It closed fiscal 2025 with approximately $11.1 billion in revenue and around $2.0 billion in net income, and holds about 3.5% of the U.S. retail eCommerce market (the 4th-largest online retailer). In early 2026, GameStop disclosed a ~5% stake in the company, underscoring renewed investor interest in eBay's recommerce and collectibles momentum.

Since its launch in 1995 by Pierre Omidyar, eBay has morphed from a niche auction site into a global eCommerce powerhouse, connecting buyers and sellers in over 190 markets. Today, eBay hosts over 2.3 billion active listings across categories including electronics, fashion, collectibles, and second-hand goods. The two-sided marketplace closed fiscal 2025 with roughly $11.1 billion in revenue and about $2.0 billion in net income, cementing its place as a formidable player in global eCommerce.

eBay's recent results reflect strong strategic execution, with Gross Merchandise Volume around $18.8 billion per quarter and steady year-over-year growth. The platform sustains about 134 million active buyers, and in early 2026 GameStop disclosed a roughly 5% stake in the company.

Building on our statistics featuring Shopify, Stripe, and PayPal, this research features detailed eBay statistics, facts, and figures for 2026. You'll find factual data and insights into eBay’s market share, valuation, users, and more. We kindly ask that you credit Chargeflow and include a link to this article if you wish to use any data presented here.

__wf_reserved_inherit

eBay Key Statistics at a Glance (2026)

MetricLatest figure
Active buyers~134 million
Annual revenue (FY2025)~$11.1 billion
Net income (FY2025)~$2.0 billion
Active listings2.3 billion+ (up 15% from 2023)
Markets190+
U.S. retail eCommerce share~3.5% (4th largest)
Monthly visits700M+
eBay chargeback fee$20 per dispute

eBay Growth Statistics

eBay carries a market capitalization in the low-to-mid $30 billions and remains a significant player in online retail, leveraging its unique position in niche markets like collectibles and used goods. A remarkable 60% of eBay buyers globally say buying pre-loved goods has become more important to them. The platform continues to evolve:

  • eBay has about 134 million active buyers worldwide, with active-buyer trends stabilizing after a 2023 dip.
  • eBay last disclosed its active seller numbers in Q1 2021, reporting 20 million global sellers (25 million in 2014).  
    • Users can have up to 6 active merchant accounts per person and as many accounts as they can control for purchasing purposes.
  • eBay's active listings grew by 27.78% over two years, rising from 1.8 billion in 2022 to 2.3 billion in 2024.
  • eBay records around $18.8 billion in Gross Merchandise Volume (GMV) per quarter, with international operations accounting for roughly 48% of GMV.
  • eBay has delivered multiple consecutive quarters of positive GMV growth, driven by strategic investments in focus categories and AI-powered seller tools.
  • Industry records estimate that eBay holds a 3.5% market share of the U.S. retail eCommerce market, ranking it as the fourth-largest online retailer behind Amazon (37.8%), Walmart (6.3%), and Apple (3.9%).
  • eBay operates in 190+ markets globally and has over 2.3 billion active listings on the platform, up 15% from 2023.
  • eBay receives over 700 million monthly visits (714.57 million in a recent March) – roughly split between desktop and mobile. The average user spends ~6.8 minutes on the website.
  • The U.S. accounts for about 80% of desktop traffic to eBay, with the remainder spread across Canada, Mexico, the UK, and other countries.
  • eBay was the second most visited online marketplace in the world, drawing over 1 billion monthly visits, behind only Amazon.
  • Nearly 75% of eBay's mobile shoppers are aged 18-34, and eBay is the top-rated marketplace among U.S. Gen Z.
  • 31% of U.S. Gen Z shoppers said they bought on eBay in the past 3 months.
  • In a recent March, eBay UK reported an Average Order Value (AOV) of £75–100 (approximately $95-127) across 8 million transactions.

eBay Revenue Statistics

eBay closed fiscal 2025 with approximately $11.1 billion in revenue and around $2.0 billion in net income, building on $10.3 billion in full-year 2024 revenue. Quarterly GMV has held around $18.8 billion, up about 2% on an FX-neutral basis.

"eBay's results were ahead of expectations, as we delivered consecutive quarters of positive GMV growth. Our Focus Categories and geo-specific investments are driving momentum in the business, and we continue to innovate – leveraging AI to make our marketplace more efficient and intuitive for customers," said Jamie Iannone, Chief Executive Officer at eBay.
  • eBay's full-year revenue for fiscal 2024 was $10.3 billion; fiscal 2025 revenue rose to roughly $11.1 billion.
  • Trading cards, motor parts & accessories, luxury goods, refurbished items, and apparel continue contributing to eBay's growth.
    • These strategic Focus Categories now make up over a third of eBay's total GMV.
    • Trading cards have posted double-digit growth for multiple consecutive quarters.
  • eBay returned hundreds of millions to stockholders through share repurchases and dividends, with a multibillion-dollar repurchase authorization remaining.
  • eBay reported a non-GAAP operating margin near 30%, outperforming its guidance range.
  • In early 2026, GameStop disclosed a roughly 5% stake in eBay, a notable vote of confidence from another major retail brand.
  • eBay holds billions in cash and investments against a modest net-debt position.

eBay Security and Trust Statistics

eBay has made commendable strides in enhancing trust and security since 2014, when the company suffered a major data breach that compromised the personal information of approximately 145 million users. eBay has invested billions of dollars into cybersecurity, including integrating AI and machine learning into its cyber strategy to keep its 130+ million users safe.

“Our customers are at the heart of everything we do at eBay, and that starts with creating a trusted, transparent, and safe marketplace for everyone.” – Jamie Iannone, President and CEO of eBay.
  • eBay does not transmit payment information to sellers, which keeps buyers safe as sellers will never see shoppers' card information when they purchase.
  • eBay blocked 99.2% of prohibited item violations in 2023 before they ever appeared on the mainframe.
  • eBay partners with local, state, and federal law enforcement to track and disrupt retail theft gangs who steal large amounts of goods to sell on the platform.
  • eBay worked with state and federal prosecutors in 2022 to crack a multi-state crime cell that sold ~$4.2 million worth of stolen merchandise on online marketplaces.
  • eBay’s Verified Rights Owner (VeRO) Program allows intellectual property rights owners to report eBay listings that may infringe on their rights.
  • eBay removed ~3.2 million potentially counterfeit and prohibited listings from the platform in 2023.
  • The eCommerce marketplace acquired 3PM Shield in 2023 to fortify its AI-based marketplace compliance solutions.
  • eBay Authenticity Guarantee program protects buyers from fraud when purchasing high-value items, such as jewelry, handbags, sneakers, or watches.
  • eBay Refurbished program allows customers to buy pre-owned brand-name merchandise from dealers like Apple, Cuisinart, and Ninja, at up to a 50% discount with a minimum one-year warranty.
    • Vetted sellers or the manufacturer will repair or recondition the products to 100% functionality and provide requisite quality assurance testing.
  • Automotive buyers on eBay using the eBay Guaranteed Fit program can return eligible purchased parts for a car or motorcycle repair that doesn’t fit.
  • Customers buying a car on eBay under Vehicle Purchase Protection receive fraud protection, vehicle title issues, and undisclosed defects for up to $100,000.
  • eBay's money-back guarantee protects buyers' transactions that didn’t arrive, arrived damaged, or didn’t match the original listing.
  • eBay chargebacks remain one of the most pressing challenges for merchants using the platform, and much of that volume is friendly fraud.
  • eBay charges a standard chargeback fee of $20 for every dispute filed against a merchant. Sellers can offset this with automated chargeback protection and real-time chargeback prevention alerts.
Automate eBay chargebacks

eCommerce and eBay

eBay is built on the premise that “Recommerce, the buying and selling of pre-loved items, can be a positive path forward, providing inspiration, opportunities, and hope.” The numbers seem to support the idea: 86% of eBay's annual report consumers say they’ve bought or sold pre-loved items within the year, and 64% say shopping pre-loved is good for the planet. Pre-loved and refurbished comprise 40% of eBay’s gross merchandise volume (GMV).

  • 77% of eBay customers say shopping for pre-owned items has become common in recent years.
    • Millennials are the most frequent buyers of pre-owned goods, with 9% purchasing weekly and 24% shopping monthly.
    • Gen Z shows strong monthly participation, with 21% engaging in pre-loved shopping once a month.
    • Nearly three-fifths (59%) of global consumers purchased pre-owned items over the past year.
    • Individuals aged 25-34 are the most likely to have bought pre-loved goods in the past 12 months, with 71% participation.
  • Globally on eBay, the volume of clothing, shoes, and accessories sold with "thrifted" in the description surged over 400% in March 2024 versus March 2023.
  • 50% of sellers in eBay’s research reported an increase in selling pre-owned merchandise compared to 1-5 years ago.
    • 64% say it’s easier in recent years to sell pre-owned items on eBay.
    • 58% say making additional income is the primary reason for selling pre-owned items.
  • eBay’s fee structure includes final value fees of 10% - 15.55%, $0.35 listing fees after free limits, and optional promoted listing fees, varying by category, store level, and seller promotions.
  • eBay generated $418 million from first-party advertising revenue (including Promoted Listings) in a recent quarter, a 15% YoY increase.
  • An average eBay seller's net profit margin typically falls between 10% and 20%.
  • eBay expanded its AI-powered "Magical Listings" tool from Sports Trading Cards to all categories in the U.S., U.K., and Germany.
  • eBay partnered with Klarna to offer Buy Now, Pay Later options across multiple European markets, and with Riverty for monthly invoice payments in Germany.
  • eBay collaborated with OpenAI to develop Operator, an AI agent that acts as a virtual shopping assistant, and partnered with Meta to integrate listings on Facebook Marketplace in the U.S., Germany, and France.
  • eBay acquired Caramel, an online automotive transaction solution, to enhance trust and safety in vehicle sales.

eBay Social Impact Statistics

eBay’s thesis is that recommerce transforms how people live—saving money, pursuing passions, and helping the planet. eBay users say the primary reason they buy pre-loved is to save money and protect the environment.

  • Through eBay for Charity, buyers and sellers contributed over $46 million globally in a single recent quarter, with an annual total around $192 million, up 18% year over year.
  • eBay earned a spot on Fortune's Most Innovative Companies list, and was named among Time's World's Most Sustainable Companies and Forbes' Top Companies for Women.
  • In 2024, the eBay Foundation awarded nearly $18 million in grants to nonprofits advancing inclusive entrepreneurship.
  • eBay powered 100% of its owned offices and data centers with renewable energy in 2024, a year ahead of schedule, and set a net-zero carbon emissions target for 2045 (validated by SBTi).

As we conclude this research, I leave you with insightful words of eBay's Chief Financial Officer, Steve Priest:

"We're investing for the long-term future of the Company and to stimulate long-term sustainable growth."

eBay Statistics FAQs

How many active buyers does eBay have?

eBay has approximately 134 million active buyers worldwide, alongside roughly 20 million sellers (its last disclosed seller figure) across more than 190 markets.

How much revenue does eBay make?

eBay closed fiscal 2025 with about $11.1 billion in revenue and roughly $2.0 billion in net income, up from $10.3 billion in revenue in 2024.

What is eBay's market share?

eBay holds roughly 3.5% of the U.S. retail eCommerce market, making it the fourth-largest online retailer behind Amazon, Walmart, and Apple.

How much does eBay charge for a chargeback?

eBay charges merchants a $20 fee for each dispute (chargeback) filed against them, on top of the lost sale—one reason sellers automate dispute handling.

DISCLAIMER:

This research provides general and factual information as of the time of writing. Chargeflow and its operators/employees assume no liability for the information given being complete or correct. Due to varying update cycles, statistics can display more up-to-date data than referenced in the text.

SOURCES:

SHARE THIS ARTICLE
White circular logo with interlocking shapes at the center surrounded by overlapping orbit-like elliptical lines and scattered blue diamond shapes.

Chargebacks?
No longer your problem.

Recover 4x more chargebacks and prevent up to 90% of incoming ones, powered by AI and a global network of 20,000 merchants.

600+ reviews
No credit card needed.
subscribe

The latest chargebacks, fraud, and ecommerce content, in your inbox. Every week.

Sign up now and never miss out the latest trends!
By providing your email you're agreeing to our Terms of Service and Privacy Notice
Diagram with dashed and curved lines forming segmented arcs highlighted by three blue diamond markers on the left side.Abstract circular grid design with blue diamond markers on a half-black, half-white background.