At Chargeflow, our mission has always been to simplify and automate the chargeback process for online businesses. As former eCommerce merchants, we dealt with them firsthand, digging through receipts, building evidence packets, and navigating confusing dispute portals. It was a painful, broken process 

That’s why we built Chargeflow: to automate the mess we hated dealing with. And now, we’re taking that vision one step further—with Chargeflow Connect, a fully embedded solution for PSPs, fraud platforms, orchestrators, and fintech that want to offer chargeback automation directly from their own platforms. 

Why Chargebacks Are a Bigger Problem Than You Think

Chargebacks have quietly evolved into one of the trickiest parts of modern commerce. It’s no longer just about lost revenue. They affect customer trust, platform risk, merchant churn, and support queues. 

The issue isn’t just scale; it’s fragmentation. Tools don’t talk to each other. Disputes are handled manually. And friendly fraud is rising fast. 

You can’t fix this with spreadsheets or ticketing systems anymore.

What is Chargeflow Connect?

Chargeflow Connect is a plug-and-play way for platforms to offer full chargeback automation — alerts, evidence handling, recovery, analytics, the whole deal — without building it from scratch.

Think of it like embedding a chargeback team (and AI brain) into your product, minus the headcount.

Here’s what it includes:

• Real-time alerts
• Auto-generated evidence
• Recovery workflows
• Analytics and Insights

No operational headaches. No upfront costs. Most partners can go live in a few weeks, and Stripe Connect platforms can go live in as little as 30 minutes. 

Built to Fit Your Stack, Not the Other Way Around

We get it; not every platform is built the same. That’s why Chargeflow Connect offers two integration options:

• Hosted UI + 1-click SSO: Fastest way to get started with minimal lift.
• White-labeled API: For teams that want full control and a native UX.
• Evidence-as-a-Service: Send us your evidence and get back ready-to-submit dispute letters. 

Either way, your brand stays front and center. You bring the platform, we bring the automation.

Generate New Revenue for Your Business

Turn chargebacks into a new source of revenue for your business. By partnering with Chargeflow and offering your merchants a chargeback management solution, you can enjoy a revenue-sharing partnership with Chargeflow. 

Reduce Portfolio Risk

Make sure your entire merchant portfolio risk is reduced with effective early dispute resolution and best-in-class chargeback representment. Our AI-driven representment engine automatically compiles and submits dispute evidence tailored to each issuer, maximizing win rates and helping you maintain dispute ratios across your entire portfolio without lifting a finger.

Trusted by Thousands, Built for Scale

Over 15,000 merchants and dozens of platforms already trust Chargeflow to handle their disputes. We help protect hundreds of billions in transactions every year, and we’re ready to grow with you.

Security Comes First

We know how critical data protection is. That’s why Chargeflow Connect is SOC 2 Type II certified, GDPR compliant, and built with end-to-end encryption from the ground up.

Your data and your merchant’s data are protected by default, not as an afterthought.

A Word from Our Founder

“Chargebacks are such an integral part of modern commerce, yet merchants have long been forced to navigate fragmented systems and siloed tools to manage them,” said Ariel Chen, CEO & Co-Founder of Chargeflow. 

“The launch of Chargeflow Connect is about bringing the entire ecosystem together. By offering integrated dispute management solutions with zero lift, payment platforms unlock new revenue streams while making it effortless for merchants to stay on top of chargebacks with streamlined dashboards, unified insights, and intelligent dispute handling. It’s a win-win-win for everyone.” 

Read the full press release →

What You Get with Chargeflow Connect

• A better experience for your merchants.
• Higher retention and lower churn.
• A new revenue stream without new overhead.
• More control over risk and recovery.
• Zero busywork.

Let’s Make Chargebacks Easier — Together

The current state of chargebacks? Siloed tools, clunky workflows, and lost money. 

Chargeflow Connect fixes that with fast automation, smart AI, and full integration into your platform. You’ll save your merchants' time, reduce platform risk, and finally turn chargebacks into something you don’t have to think twice about.

Want to see how it works? Let’s talk.

👉 Get started with Chargeflow Connect today